Data Solutions Specialist
Company: Avery Dennison
Location: Dallas
Posted on: April 26, 2024
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Job Description:
Company Description
Avery Dennison Corporation (NYSE: AVY) is a global materials
science and digital identification solutions company that provides
a wide range of branding and information solutions that optimize
labor and supply chain efficiency, reduce waste, advance
sustainability, circularity and transparency, and better connect
brands and consumers. Our products and solutions include labeling
and functional materials, radio frequency identification (RFID)
inlays and tags, software applications that connect the physical
and digital, and a variety of products and solutions that enhance
branded packaging and carry or display information that improves
the customer experience. Serving an array of industries worldwide -
including home and personal care, apparel, general retail,
e-commerce, logistics, food and grocery, pharmaceuticals and
automotive - we employ approximately 35,000 employees in more than
50 countries. Our reported sales in 2023 were $8.4 billion. Learn
more at www.averydennison.com.
Job Description
The Data Solutions Specialist manages our customers' variable data
for printed labeling. Examples include price tags containing data
such as item prices, sizes, and barcodes as well as care and
content labels - either printing and shipping to the customer or
enabling the customer to print themselves. This process requires
taking data from our customers' IT systems and integrating it into
Avery Dennison's software solutions, which enable the variable data
(prices, sizes, etc.) to print correctly on tags and labels. The
process includes collaboration with Sales forming the general
strategy, conducting software demos as needed, and serving as the
customer-facing variable data expert. Once an opportunity has been
identified that will require variable data and/or online ordering,
the Data Solutions Specialist engages directly with the customer to
analyze their existing business data systems and take the technical
steps to map and integrate the customer's' data into the Avery
Dennison system/software. This role provides guidance and
development support to our extensive customer base on world class
data & order management and digital product solutions -
Your Responsibilities
Function as a primary and direct point of contact for retailers and
brand owners to provide critical business/technical analysis for
development needs related to variable data products and online
ordering solutions
Develop knowledge and ability to support discussion and development
of customer data transactions, world class ordering solutions and
digital product opportunities -
Provide guidance to customers and internal teams on our CX
development tools to drive efficiency and simplification of
variable data management
Investigate and resolve customer variable data issues through use
of systems or communication with production sites and various
support teams
Work closely with all global stakeholders to prepare project plans
and critical paths to coordinate the activities with the customer
as well as Avery Dennison internal teams to establish data transfer
and/or successfully deploy online ordering solutions. Identify and
manage to the project milestones and ensure dates and quality are
met for new programs/changes to program ordering solutions
Prepare Statement of Work hosting functional and data requirements
for program design, schedule, and implementation. Continuously
solicit feedback from customers at all appropriate phases of the
life cycle. -
Participate in knowledge sharing and the continuous
refinement/development of internal processes and systems for the
evolution of the Project Management Processes.
Lead calls with IT, Sales, Development & Ops teams to ensure all
requirements are understood and fulfilled
Drive and manage the implementation of multiple projects if
required. Manage all details related to a project. Do everything
necessary to ensure the success of a project. Deliver project
metrics reporting as required.
Develop and maintain strong knowledge of all aspects of variable
data such as barcodes, RFID, -etc. to support and guide customers
on current labeling and future digital platforms -
Ensure functional and data requirements needs are met by preparing
a test plan and performing end to end testing which may include
final User Acceptance Test (UAT) with customer
Provide direction to Customers and to Sales concerning variable
data product lines and backend systems supporting operations and
ordering solutions that optimize customer's global trim supply
chain; attend customer meetings to discuss and present our
solution
Working directly with the customer to maintain and create global or
customer specific data models, providing detailed requirements to
the development team, testing and approving final output.
Collaborate with the VDS team enabling reusability of the data
models
Collaborate with Operations teams and provide training to enable
effective roll out and ongoing troubleshooting to resolve
issues
May provide coaching and support to other team members
Support or take the lead on strategic, high growth, complex or new
accounts
Qualifications
Strong interest in information technology solutions and data
analysis. -
Basic understanding of IT programming would be beneficial, as this
role works with IT Programmers.
Proven ability to establish and maintain strong customer
relationships
Commercial acumen and strategic thinking
Able to provide coaching and provide training/guidance to others in
the team
Demonstrated ability to be highly organized while managing multiple
projects to completion against tight deadlines
Excellent problem solving and analytical skills, investigative
mindset and a keenness to resolve and find the cause of problems
-
Highly effective oral and written communication and presentation
skills with both internal and external customers
3+ years of experience in data analysis, system integration or B2B
customer service preferred -
Knowledge of the retail, apparel or label industries an
advantage
High level of PC skills, which may include but not limited to: G
Suite by Google, Word, Excel, Access, ERP (Oracle preferred),
product/customer databases
Self motivated with ability to work independently under own
initiative, take ownership and drive for solutions
Bachelor's degree or equivalent knowledge gained through training
and experience
PMP or Prince2 project management certificate would be advantageous
but not essential
Fluent in English -
Willingness to be flexible towards working hours and occasional
off-site travel
Additional Information
All qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, national origin,
sexual orientation, gender identity, disability, protected veteran
status or other protected status. EEOE/M/F/Vet/Disabled. All your
information will be kept confidential according to EEO
guidelines.
All qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, national origin,
sexual orientation, gender identity, disability, protected veteran
status or other protected status. EEOE/M/F/Vet/Disabled
Keywords: Avery Dennison, Dallas , Data Solutions Specialist, Other , Dallas, Texas
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