Senior Business Analyst, Quality - 1802662
Company: Fidelity Investments
Location: Westlake, TX
Posted on: March 22, 2018
Job Description:
Duties: Consults and facilitates with business users in order to
capture business requirements and facilitates the design, development,
and implementation of proprietary information systems and/or process
solutions for complex business problems. Translates business
objectives/requirements into analysis plans and functional system designs, for
Fidelity’s proprietary applications and technology systems, primarily for
the middle office. Analyzes and develops metrics and proprietary tools to
measure process improvement opportunities and provide transparency on
transaction processing. Periodically interfaces with senior management to
understand high level stakeholder requirements. Primary Responsibilities: • Performs end-to-end analysis at business unit and department
level. • Communicates analysis results to key project stakeholders, including deliverables, conclusions, and recommendations. • Identifies systems, reporting, and analytical needs at the
business unit and department level. • Develops and implements proprietary automated systems and
processes to enable associates to directly access reports. • Designs and configures analytics reports to address
business objectives. • Schedules and maintains reports. • Ensures automated reporting system for Personal Investing
business unit associates to pull reports directly from the system. • Creates dashboard views for different business users. Requirements: Bachelor’s degree (willing to accept a three year
degree or foreign education equivalent) in Finance, Commerce, Accounting,
Statistics, Business Administration, Mathematics, or a closely related field
and three (3) years of experience in the job offered or three (3) years of
experience in data modeling, data analysis, and data transformation within
the financial industry; Or, alternatively, a Master’s degree (or
foreign education equivalent) in Finance, Commerce, Accounting,
Statistics, Business Administration, Mathematics, or a closely related field
and one (1) year of experience in the job offered or one (1) year of
experience in data modeling, data analysis, and data transformation within the
financial industry. Candidate must also possess: Demonstrated Expertise
(“DE”) performing data analytics of the customer journey across
distribution channels -- phone centers, web and retail investor centers -- to
identify process improvement opportunities to drive scale, efficiency,
and quality improvements; DE using Alteryx, Tableau, and XTRAC to generate
and collate data for analytical purposes; and managing projects using Agile
tools and methodologies -- Scrum, Kanban and Jira; DE identifying KPI’s
for operational improvement and building dashboards in Tableau
for stakeholders; DE gathering and interpreting business and
stakeholder requirements, functional, and technical requirements,
analytical strategies, and data transformations to support and inform
business decision making within a direct to consumer financial services
company, including finance, distribution, products, marketing, sales, and
service domains. To apply, visit http://jobs.fidelity.com and search for Job
Number 1802662.
Keywords: Fidelity Investments, Dallas , Senior Business Analyst, Quality - 1802662, Finance , Westlake, TX, Texas
