Associate Collections Representative - Remote
Company: UnitedHealth Group
Posted on: June 25, 2022
You'll enjoy the flexibility to telecommute* from anywhere
within the U.S. as you take on some tough challenges.
It takes a special person to be effective in stressful situations.
In fact, it takes a gifted, diplomatic and persistent person who
can see past the challenge to a successful outcome. If that's you,
get with us because this role at UnitedHealth Group is all about
special. You'll consult directly with our customers who have
outstanding medical bills to identify reasons for late payments and
set up payment plans that are mutually agreeable. It's an important
role and it will take all of your skills. Join us and discover the
exceptional training, support and opportunities to grow that you'd
expect from a Fortune 5 company.
This position is full - time (40 hours / week). Employees are
required to work our flexible business hours of 8:00 AM - 5:00 PM.
- Training will be conducted virtually from your home.
*All Telecommuters will be required to adhere to UnitedHealth
Group's Telecommuter Policy.
Perform research on various computer systems and document customer
information regarding status, payment expectations, notes of
conversations and other relevant information
Responsible for the manual and electronic posting of payments
Prepare and submits reports to internal management on status of
outstanding payments or deposits
Reconcile deposits and perform other duties as needed
This is a challenging role that requires providing best in class
service to our customers during their times of difficulty. It's a
fast-paced environment that requires focus and ability to
multi-task throughout the day.
You'll be rewarded and recognized for your performance in an
environment that will challenge you and give you clear direction on
what it takes to succeed in your role as well as provide
development for other roles you may be interested in.
High School Diploma / GED (or higher)
6+ months of healthcare experience
Experience with EOB (explanation of benefits)
Computer skills, including working knowledge of Microsoft Windows
and navigation, mouse, and keyboarding skills
Ability to work any 8-hour shift between the flexible hours of 8:00
AM - 5:00 PM
1+ years of experience in a related environment (i.e. office,
administrative, clerical, customer service, etc.), using phones and
computers as the primary job tools
Required to have a dedicated work area established that is
separated from other living areas and provides information
Ability to keep all company sensitive documents secure (if
Must live in a location that can receive a UnitedHealth Group
approved high-speed internet connection or leverage an existing
high-speed internet service
Taking care of business at UnitedHealth Group translates to more
meaning and impact as you help improve the lives of millions. Join
us. -Learn more about how you can start doing your life's best
UnitedHealth Group requires all new hires and employees to report
their COVID-19 vaccination status.
Military & Veterans find your next mission: We know your background
and experience is different and we like that. UnitedHealth Group
values the skills, experience and dedication that serving in the
military demands. In fact, many of the values defined in the
service mirror what the UnitedHealth Group culture holds true:
Integrity, Compassion, Relationships, Innovation and Performance.
Whether you are looking to transition from active duty to a
civilian career, or are an experienced veteran or spouse, we want
to help guide your career journey. Learn more at
Learn how Teresa, a Senior Quality Analyst, -works with -military
veterans and ensures they receive the best benefits and experience
possible. - https://uhg.hr/vet
Careers with Optum. Here's the idea. We built an entire
organization around one giant objective; make the health system
work better for everyone. So when it comes to how we use the
world's large accumulation of health - related information, or
guide health and lifestyle choices or manage pharmacy benefits for
millions, our first goal is to leap beyond the status quo and
uncover new ways to serve. Optum, part of the UnitedHealth Group
family of businesses, brings together some of the greatest minds
and most advanced ideas on where health care has to go in order to
reach its fullest potential. For you, that means working on high
performance teams against sophisticated challenges that matter.
Optum, incredible ideas in one incredible company and a singular
opportunity to do your life's best work. SM
Colorado, Connecticut or Nevada Residents Only: The salary range
for Colorado residents is $16.00 - $23.51. The salary range for
Connecticut / Nevada residents is $16.00 - $25.77. Pay is based on
several factors including but not limited to education, work
experience, certifications, etc. In addition to your salary,
UnitedHealth Group offers benefits such as, a comprehensive
benefits package, incentive and recognition programs, equity stock
purchase and 401k contribution (all benefits are subject to
eligibility requirements). No matter where or when you begin a
career with UnitedHealth Group, you'll find a far-reaching choice
of benefits and incentives
Diversity creates a healthier atmosphere: UnitedHealth Group is an
Equal Employment Opportunity / Affirmative Action employer and all
qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, age, national origin,
protected veteran status, disability status, sexual orientation,
gender identity or expression, marital status, genetic information,
or any other characteristic protected by law.
UnitedHealth Group is a drug - free workplace. Candidates are
required to pass a drug test before beginning employment.
Keywords: #RPO, #YELLOW
Keywords: UnitedHealth Group, Dallas , Associate Collections Representative - Remote, Accounting, Auditing , Dallas, Texas
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