Billing Representative - National Remote

Company: UnitedHealth Group
Location: Dallas
Posted on: March 19, 2023

Job Description:

You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. All of us have a short list of the things that make a job great. If your list includes being able to make a difference, count us in as your next place to work. UnitedHealth Group is a Fortune 5 company leader in health care at a time when health care is evolving for everyone. Our billing teams are part of an important chain of events that impact the lives of our members in positive ways. Join this group and we'll have an impact on you.-- Apply now and discover the exceptional training, support and opportunities to grow that you'd expect from a Fortune 5 company.This position is full-time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of (8:30am - 6:30pm EST). It may be necessary, given the business need, to work occasional overtime. *All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.Primary Responsibilities:

• Collaborate with internal partners and/or external customers/payers to resolve customer issues.
• Investigate, resolve billing and accounts receivable issues and balances
• Reconcile discrepancies identified within customer invoices/billing and reports
• Demonstrate and maintain understanding of state and federal regulatory requirements as they apply to billing operations
• Demonstrate and maintain understanding of and comply with billing policies and procedures
• Analyze reports against existing billing data and make appropriate changes to ensure billing accuracy
• Generate, format distribute/ upload reports and documentation
• Work with customers and third-party administrators to resolve escalated Accounts Receivable issues.
• Assist in updating standard procedure documents (SOPs/job aids) pertaining to billing and enrollment reconciliation receivable functions.
• Acts as a technical resource to others in own function. What makes this a special challenge? For one, we want to create a quality experience for every person we serve. So, the bar is high for accuracy, communications style and effectiveness. Also, you'll need to be researching and resolving problems before, during and after calls within a high volume, demanding environment.You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications:
  • High school diploma / GED--(or higher)
  • 1+ years of Microsoft Office experience (experience working with excel)
  • 1+ years of working in a productive environment with proven ability to meet goalsPreferred Qualifications:
    • 1+ years billing experience
    • 1+ years of COSMOS, UNET/CDB, AR:M, PeopleSoft Financials, and BRMS--Soft Skills:
      • Attention to detail
      • Organizational skills
      • Problem-solving skills
      • Written and oral communication skills
      • Ability to work in a face paced collaborative
      • Solid and effective communication skillsTelecommuting Requirements:
        • Required to have a dedicated work area established that is separated from other living areas and provides information privacy
        • Ability to keep all company sensitive documents secure (if applicable)
        • Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet serviceCareers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.SMCalifornia, Colorado, Connecticut, Nevada, Washington or New York City Residents Only: The salary range for California / Colorado / Connecticut / Nevada / Washington / New York City residents is $16.00 - $31.44.Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentivesAt UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.#RPO #YELLOW

Keywords: UnitedHealth Group, Dallas , Billing Representative - National Remote, Accounting, Auditing , Dallas, Texas