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IT Admin/Support/IT Networking

Company: Bristlecone
Location: Dallas
Posted on: May 16, 2022

Job Description:

Primary Skills :-Consultant-IT Help Desk
Secondary Skills :-IT Admin/IT Networking
Onsite Work Location:- Dallas TX ( Bristlecone Inc. 15950 N. Dallas Pkwy, Suite 400 Dallas, TX 75248)

Job Description

Experience 8 + years of Experience in Information Technology and should have managed IT support for business needs.
Managed all activities including networks and telecommunications, desktop lifecycle, enterprise applications, cyber security, help desk and data center operations.
Experience includes overseeing the procurement, installation and maintenance of all computer hardware, software, and technology necessary to keep business systems running properly.
Experience in the following technologies products required Handling End user query on O365, AD, Microsoft server and client operating systems, group policy, and deployment along with Experience on Security Products like Antivirus , Patch management , mail service and Access managements

Job Role Responsibilities
1. Shall be part of IT Dept and manage all operational related processes, ensure the efficient and secure operations of IT infrastructure in meeting defined service levels, and serve as the service owner for all IT services and solutions.
2.Acknowledges and resolves all technical problems dealing with software, hardware, networking, and Internet connectivity in a timely and courteous manner. Problem resolutions made available as a lessons learned resource to other technology team members.
3.Provides day today network administration, and system upgrades installations for all It Related assets
4.Provides project management to support broad scope IT implementations and projects. These projects could include migration to cloud services, new servers, or rolling out new technologies.
5.Supervises the deliverables and prioritizes the work of the IT staff on procurement of networking hardware, servers, UPSs, internet connectivity, and so on so forth.
6.Evaluates and creates of hardware standards laptops, networking equipment, and other related equipment to standardize equipment across the Organization.
7.Communicates with vendors to resolve issues.
8.Oversees and determines timeframes for minor and major IT projects.
9.Should be able to trouble shoot Fix do a RCA on administering Microsoft Windows Networking systems and cloud and server based infrastructures, including Windows Server 20122016, MS Active Directory, network equipment servers, switches, firewalls, Exchange, Azure AD.
10. Manage all IT assets and ensure timely status Updating in the respective tool.
11. Monitoring of end user tickets and handle any user escalations related to it.

Qualification
Graduate degree in Computer Science

Keywords: Bristlecone, Dallas , IT Admin/Support/IT Networking, Administration, Clerical , Dallas, Texas

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