DallasRecruiter Since 2001
the smart solution for Dallas jobs

Clinical Admin Coordinator - Remote

Company: UnitedHealth Group
Location: Dallas
Posted on: June 25, 2022

Job Description:

You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. -Energize your career with one of Healthcare's fastest growing companies. - - You dream of a great career with a great company - where you can make an impact and help people. - We dream of giving you the opportunity to do just this. - And with the incredible growth of our business, it's a dream that definitely can come true. Already one of the world's leading Healthcare companies, UnitedHealth Group is restlessly pursuing new ways to operate our service centers, improve our service levels and help people lead healthier lives. - We live for the opportunity to make a difference and right now, we are living it up.This opportunity is with one of our most exciting business areas: Optum - a growing part of our family of companies that make UnitedHealth Group a Fortune 10 leader. Optum helps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions and treatments; helping them to navigate the system, finance their healthcare needs and stay on track with their health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation & Performance.Like you, -UnitedHealth Group -is strong on innovation. And like you, we'll go the distance to deliver high-quality care. As part of our clinical support team, you will be a key component in customer satisfaction and have a responsibility to make every contact informative, productive and positive for our members and providers. You'll have the opportunity to do live outreach, educating members about program benefits and services while also helping to manage member cases. Bring your skills and talents to a role where you'll have a chance to make an impact.Positions in this function are responsible for providing administrative supports to multiple Clinical Team Advisors within a region. The purpose of this role is to perform administrative tasks, coordinate activities and processes to support HouseCalls field practitioners. The -Clinical Administrative Coordinator -reports to the Director (DCO).This position is full-time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8 hour shift schedules during our normal business hours of 8:00am - 5:00pm (dependent of time zone of assigned Clinical Advisor).Training will be conducted virtually from your home.*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.Primary Responsibilities:

Coordinate activities and operations to secure efficiency and compliance to company policyPrepare and submit regularly schedule reports as assigned, including reports requested within deadlineOrganize travel and accommodations for leadership as needed/requiredProviding administrative support to market/regionMaintain Contact and Distribution ListsHost, coordinate and schedule Clinical meetings and trainingsSubmit and reconcile Expense ReportsPlace and expedite supply ordersMaintain Professional and Technical knowledge by attending educational workshops and Bi-Weekly Team meetingsActs as a Market SME (Subject Matter Expert)Proactively identify solutions to non-standard requestsHandle sensitive information in a confidential mannerReply to emails, jabber, telephone and face to face inquires in a timely and professional mannerMaintain up to date market holiday and PTO recordsTrack expiration of clinical staff credentials and licenses and conduct file audits of all outstanding documentsCoordinate logistics of orientation of new clinical staffMonitor daily symptom tracker survey and follow up with any missing surveys or reported symptomsObtain team metrics monthly and review with CTMFormat and send weekly agenda to the fieldResponsible for the asset recovery processTrack incentives for field staff and provide to CTMMonitor Learnsource completion and report delinquencies to the CTMMeet the performance goals established for the position.This is high volume, administrative support environment. You'll need to be efficient, productive and thorough dealing with our members over the phone. You also must be able to work a flexible schedule that includes evening hours.You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications:
High School Diploma / GED (or higher)2+ years administrative support experienceExperience with Microsoft Word(create, edit, save documents), Microsoft Excel (create, edit, save spreadsheet) and Microsoft Outlook (email and calendar management)Preferred Qualifications:
Experience working within the health care IndustryKnowledge of medical terminologyExperience working in a call centerTelecommuting Requirements:
Required to have a dedicated work area established that is separated from other living areas and provides information privacyAbility to keep all company sensitive documents secure (if applicable)Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet serviceUnitedHealth Group requires all new hires and employees to report their COVID-19 vaccination status.Military & Veterans find your next mission: We know your background and experience is different and we like that. UnitedHealth Group values the skills, experience and dedication that serving in the military demands. In fact, many of the values defined in the service mirror what the UnitedHealth Group culture holds true: Integrity, Compassion, Relationships, Innovation and Performance. Whether you are looking to transition from active duty to a civilian career, or are an experienced veteran or spouse, we want to help guide your career journey. Learn more at Learn how Teresa, a Senior Quality Analyst, -works with -military veterans and ensures they receive the best benefits and experience possible. -Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health - related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.SMColorado, Connecticut or Nevada Residents Only: The salary range for Colorado residents is $16.00 - $26.88. The salary range for Connecticut / Nevada residents is $16.83 - $29.66. -Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentivesDiversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.Keywords: #RPO, #YELLOW

Keywords: UnitedHealth Group, Dallas , Clinical Admin Coordinator - Remote, Administration, Clerical , Dallas, Texas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Log In or Create An Account

Get the latest Texas jobs by following @recnetTX on Twitter!

Dallas RSS job feeds