Clinic Receptionist - job post

Company: Texas County Memorial Hospital
Location: Dallas
Posted on: March 20, 2023

Job Description:

Essential duties/responsibilities: Fluctuating clinic activities necessitate flexibility. Must be highly motivated to complete assigned duties within prescribed time limits. Exercise extreme tact when dealing with patients, employees, hospital departments, physicians and the public. Maintains a strong ethical code regarding patient rights as evidenced in professional attitude (i.e., privacy, confidentiality and empathy). Must promote professional, positive and cooperative demeanor. Performs receptionist duties, to include, but not limited to: answering telephone calls, screening telephone calls, processing and/or relaying of messages, assisting clinic visitors and directing them to the appropriate personnel. Responsible for patient check-in and check-out functions. These include: new chart preparation, photocopying insurance cards/crucial documents, scheduling appointments for clinic patients, completing new patient registration forms, printing daily encounter forms, totaling patient charges upon check-out, collecting appropriate payment. Scheduling functions include: notifying nursing of additions/cancellations to the provider's schedule, rescheduling of patients if the physician is unavailable or detained, pulling medical charts/records for next day's appointments. Additional daily tasks: insure that all correspondence is signed, copied, addressed and mailed or faxed, keeping log of daily patient information, filing of charts, filing of correspondence in patient charts, maintaining an inventory of office supplies. End of day duties: batch encounter forms and receipts, prepare appropriate corresponding paperwork/documentation, lock and secure office. Knows the policies and procedures relating to fire, safety, disaster and infection control as they apply to hospital, as well as clinic practice. Attend in-services of these as required. Performs other duties/projects as assigned by authorized personnel.

Keywords: Texas County Memorial Hospital, Dallas , Clinic Receptionist - job post, Administration, Clerical , Dallas, Texas