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Veterinary Office Coordinator

Company: Martin Ventures
Location: Dallas
Posted on: May 15, 2024

Job Description:

ReadiVet Offers Career Advancement, A Deeper Level of Client Relations, Competitive Compensation, and Better Work Schedules

ReadiVet seeks a Veterinary Office Coordinator to support client relations and day-to-day office management for its Dallas clinic. This position is ideal for someone who loves interacting with pet owners and has previous experience working in a veterinary practice.

Whether you're a few years into your veterinary career or you're a seasoned veterinary technician who wants to continue serving clients but find a better pace, this office-based job is a great next step. We offer set schedules, with no nights or weekends.

By joining ReadiVet, you are part of a team changing how veterinary medicine is delivered by trading the waiting room for the pet owner's living room. Come work with a team of collaborative colleagues, taking the stress out of veterinary care for pets and their owners.

Responsibilities include:

Client Interaction:

  • Answering the door to greet clients warmly and assisting with sample drop offs, medication pick up, appointment scheduling, and general inquiries.
  • Handling front-office coordination for clinic, which is used as base for veterinary team and appointments for surgeries, dental cleanings and x-rays.
  • Educate clients on preventive care, medication administration, and post-treatment instructions under the guidance of veterinarians.
  • Participate in continuous improvement initiatives to enhance the quality of client services and patient care.
  • Answering office phone calls and text messages
  • Educating clients on pricing and procedures, mobile vet process
  • Sending/responding to emails
  • Efficiently communicating appointment details to veterinarians and technicians Team Support:
    • Filling prescription requests and facilitating payment with shipping/pick-up. Including all external prescriptions (i.e., online, local, and compounding pharmacies)
    • Supporting management in tasks Requirements
      • 1-3+ years of experience in the veterinary field
      • 1+ year(s) of experience as a veterinary/medical receptionist in a multiple-doctor practice
      • Veterinary assistant/technician experience preferred, with the ability to fill in for technicians as needed
      • Experience using veterinary practice management and/or scheduling applications (computer programs)
      • Ability to manage logistics and communicate effectively with teammates
      • Superb phone etiquette and text messaging skills
      • A team player, self-motivated and reliable
      • Passionate about serving pets and pet owners Job Skills
        • Professional and engaging phone etiquette and text messaging skills
        • Ability to work in a fast-paced environment
        • Detailed oriented
        • Ability to multitask Benefits
          • Competitive pay commensurate with experience
          • Quarterly performance bonuses
          • Paid holidays and vacation days
          • Health, Dental, and Vision Insurance
          • Health Savings Account (HSA)
          • 401k Retirement Plan
          • Long-term and Short-term disability insurance (100% employer-paid)
          • Life insurance (100% employer paid)
          • CE allowance for licensed technicians
          • Discounted pet care for your personal pets
          • Monogrammed uniforms (100% employer paid)
          • Monthly cell phone stipend
          • Valid driver's license

            ReadiVet is a tobacco and vape-free workplace.

Keywords: Martin Ventures, Dallas , Veterinary Office Coordinator, Administration, Clerical , Dallas, Texas

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