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Cargo Business Anayst w/SalesForce Admin skills 21352-1

Company: E Business Staffing, Inc.
Location: Dallas
Posted on: February 15, 2018

Job Description:

Job Description21352-1 Ground Ops - Cargo Business Analyst - AN05Request Code: Cargo Business Analyst - AN05Desired Start Date: 2/19/2018 6 Month ContractJob Description: General Purpose:Perform administrative functions to ensure data integrity, data quality, and user efficiency of the Cargo and Charters Customer Relationship Management (CRM) applications.Work Activities:Provide ongoing system administration to ensure data integrity, quality, and efficiency so that Cargo and Charter's CRM system serves as a best-in-class system for all organizational users.Manage all new user set-ups and deactivation, including transferring ownership of accounts / contacts / opportunities for deactivated users.Create and update workflow approval processes and execute configuration changes.Develop and maintain API scripts and s-controls to support custom development as needed.Develop and maintain naming conventions of pick lists, report folders, dashboards, etc. to improve system usability.Modify the role hierarchy, profiles, and sharing model as required.Modify and customize objects.Create custom fields and modify pick list values.Perform mass data imports using the API or other import tools and perform manual or automated data entry / data clean up as required.Maintain and improve user adoption rates by defining, implementing, and monitoring adoption solutions.Implement ongoing Change Requests and administrative needs of users.Evaluate existing business processes and systems to identify gaps and opportunities for improvement and consistency.Develop business intelligence reports to support KPI's, performance, and profitability.Work with users to analyze requirements, identify gaps, develop designs, and implement solutions.Serve as point of contact for technical teams and business end users as design and test changes occur.Develop training plans, materials, and documentation for end users; keep materials up-to-date and coordinate new user and ongoing training sessions.Maintain system documentation and CRM policies / procedures.Audit data regularly to uncover data integrity issues and / or opportunities for process improvement.Support strategic projects as requiredEducationCollege degree required, preferably in Business, MIS, Computer Science, or Math.Experience1-3 years experience with Salesforce.com administration and solutions implementation. Company DescriptionE Business Staffing, Inc. www.ebusinessstaffing.com for our Airline client

Keywords: E Business Staffing, Inc., Dallas, Cargo Business Anayst w/SalesForce Admin skills 21352-1, Administration, Clerical, Dallas, Texas

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