Customer Service Representative Marketing DFW

Company: Statewide Remodeling Corp
Location: Dallas
Posted on: November 22, 2021

Job Description:

The largest home improvement company in Texas is expanding its workforce. Statewide Remodeling is hiring Marketing (Customer) Support Agents to meet the demands of our recent expansion. This is an in-office, full-time, permanent position with full benefits offered.COMPANY AT-A-GLANCE

• Largest Locally Owned Home Improvement Company in Texas
  • Ranked Top 25 in size in US
    • $61M In Annual Sales
      • 24 Years In Business (Est in 1994)
        • 60,000+ Customers
          • 300 Employees
            • INC 500 / Dallas Top 100
              • Locations in Dallas, Austin, San Antonio & HoustonESSENTIAL DUTIES AND RESPONSIBILITIES:
                • Receiving Inbound & Placing Outbound Calls
                  • Verifying information versus company requirements / service offering
                    • Scheduling appointments for customers to meet with design specialists
                      • Data Entry of Customer / Project / Call InformationCOMPENSATION & BENEFITS
                        • $37,500 - $47,500 Annually (Base + Projected Bonus)
                          • Starting Base Pay Is Dependent On Recent Experience & Compatibility For Role
                            • Great Benefits (Medical, Dental, Life, 401k, Paid Time Off & More)QUALIFICATIONSTo perform this job successfully, an individual must be able to perform each essential qualification satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
                              • Attention to detail, accuracy, goals focus and forward thinking
                                • Ability to motivate and understand information in a timely manner to inform both staff and management
                                  • Self-motivated, enthusiastic, flexible, adaptable and embrace change
                                    • Demonstrated computer literacy and proficiency with Microsoft Word, Excel and PowerPoint
                                      • Advance interpersonal skills including diplomacy
                                        • Advance oral and written communication skills especially listening skills
                                          • Strong problem solving and conflict resolution skills
                                            • Ability to retain information
                                              • Ability to follow procedures
                                                • BILINGUAL A PLUSMINIMUM EXPERIENCE REQUIREMENTS
                                                  • At least 2 Years with the same company in an on-phone customer service role All applicants must be able to pass a criminal background check. We believe a company is only as good as the people it surrounds itself with. We look forward to hearing from you. Please submit you resume to the link below.

Keywords: Statewide Remodeling Corp, Dallas , Customer Service Representative Marketing DFW, Advertising , Dallas, Texas