Virtual Desktop Infrastructure Engineer - Mid level
Posted on: May 16, 2022
Purpose of JobWe are seeking a talented mid-level Virtual
Desktop Infrastructure Engineer for our San Antonio or Plano TX
facilities.USAA values a culture that is highly collaborative, and
we have found that a hybrid work type helps employees gain the best
of both worlds - collaborating in-person in the office and working
from home when needed to achieve focused results. The actual days'
onsite are resolved between each employee and the employee's
manager. Infrastructure Engineer responsible for creating,
modifying, maintaining and supporting infrastructure and individual
system components that enable business functions and IT Services.
Balance availability, security, efficiency and functional
requirements to help provide an optimized production service.
Identify and manage existing and emerging risks that stem from
business activities and ensure these risks are effectively
identified and escalated to be measured, monitored and
controlled.The candidate selected for this position will work with
a team of highly knowledgeable and motivated engineers on the
Compute Operations team within the Workforce Digital Services
department. The candidate will have the opportunity to support
mission critical components of USAA's virtual desktop
environment.Job RequirementsAbout USAAUSAA knows what it means to
serve. We facilitate the financial security of millions of U.S.
military members and their families. This singular mission requires
a dedication to innovative thinking at every level.About USAA ITOur
most meaningful qualification isn't technical, it's human. Here, we
don't just sit in front of a screen. We stand behind our 13 million
members who rely on us every day.We're proud of USAA's strong
history -- and we're even more passionate about our future. That's
why we have a team of supportive and collaborative hardworking
technology professionals focused on doing more for our members. And
why we're continuing to add innovative problem solvers to our team.
With us, you'll find exciting challenges that inspire you to
continue learning and growing.Tasks:
- Identifies and manages existing and emerging risks that stem
from business activities and the job role.
- Ensures risks associated with business activities are
effectively identified, measured, monitored, and controlled.
- Follows written risk and compliance policies, standards, and
procedures for business activities.
- Designs scalable infrastructure with minimal oversight,
implements system change with consistency and autonomy, automates
service delivery and maintenance tasks, and builds monitoring and
tooling for systems.
- Resolves complex production issues with independence by
troubleshooting complex systems independently
- Analyzes complex outages in order to identify
- Experiments with new patterns and technologies
- Understands and consistently exercises engineering best
practices, concepts, and patterns.
- Understands the customer and identifies solutions and ideas for
the customer with some assistance.
- Evaluates potential solutions with some oversight.
- May begin mentoring junior engineers.Minimum requirements:
- Bachelor's degree: OR 4 years of related experience (in
addition to the minimum years of experience required) may be
substituted in lieu of degree OR Certification from an approved
technical field of study.
- 4 years of infrastructure experience demonstrating depth of
technical understanding within a specific
discipline(s)/technology(s).When you apply for this position, you
will be required to answer some initial questions. This will take
approximately 5 minutes. Once you begin the questions you will not
be able to finish them at a later time and you will not be able to
change your responses.Preferred experience:
- Experience with Windows OS, VMware ESX based virtualized server
infrastructure, and LAN/WAN/Firewall/VPN network technologies
- Experience with Citrix technologies, including CVAD (Citrix
Virtual Apps and Desktops, Citrix NetScaler, Web
Interface/StoreFront, Citrix Provisioning and Machine Creation
Services (MCS), App-V Integration, Citrix AppLayering, Citrix
Workspace Environment Manager, Citrix Cloud Control Plane.
- Experience in implementing end-to-end Citrix Desktop
Virtualization, Virtual Workspace & Application Delivery
- Experience in configuring and managing complex Citrix
environments containing XenApp, XenDesktop, NetScaler, Storefront,
Firewalls, and other supporting technologies.
- Extensive PowerShell scripting experience.
- Experience leveraging performance management tools to identify
and tune virtual desktops and supporting infrastructure
- Experience with Microsoft Azure.
- Extensive experience supporting and troubleshooting Citrix
related products in a large, corporate environment.The above
description reflects the details considered necessary to describe
the principal functions of the job and should not be construed as a
detailed description of all the work requirements that may be
performed in the job.Compensation:USAA has an effective method for
assessing market data and establishing ranges to ensure we remain
competitive. You are paid within the salary range based on your
experience and market position. The salary range for this skill is:
$88,200 - $158,900* Employees may be eligible for pay incentives
based on overall corporate and individual performance or at the
discretion of the USAA Board of Directors. Geographical
Differential: Geographic pay differential is additional pay
provided to eligible employees working in locations where market
pay levels are above the national average.Shift premium: will be
addressed on an individual-basis for applicable roles that are
consistently scheduled for non-core hours. Benefits:At USAA our
employees enjoy best-in-class benefits to support their physical,
financial, and emotional wellness. These benefits include
comprehensive medical, dental and vision plans, 401(k), pension,
life insurance, parental benefits, adoption assistance, paid time
off program with paid holidays plus 16 paid volunteer hours, and
various wellness programs. Additionally, our career path planning
and continuing education assists employees with their professional
goals. Please click on the link below for more details.USAA Total
RewardsRelocation assistance is Not Available for this
Keywords: USAA, Dallas , Virtual Desktop Infrastructure Engineer - Mid level, Engineering , Prosper, Texas
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