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Field Engineer

Company: Latitude, Inc.
Location: Dallas
Posted on: March 20, 2023

Job Description:

Role and responsibilities:

  • Install software to the integrated solution for both on-site and remotely.
  • Maintains an assigned installation equipment base. This includes providing primary support, forecasting, conducting customer support meetings, and ensuring regular communication with the customer.
  • Assists with testing of company equipment.
  • Conducts equipment troubleshooting, analysis, and debugging in support of installation or operating activities.
  • Ensures that parts are available for service requirements.
  • Travels as required for the purposes of performing service activities at customer sites
  • Uses company technical documentation and provides feedback for improvement.Preferences:
    • High School Diploma, BS, AAS or equivalent experience.
    • 5 years of IT experience
    • 2 years experience in customer support/service environment
    • AAS degree preferred 2 years relevant field experience.
    • BS degree 1 year relevant field experience.
    • Has led one installation or significantly contributed to the successful installation of products at multiple sites.
    • Intermediate level of technical knowledge of electronics.Salary: $70K - $80K per yearPowered by JazzHR

Keywords: Latitude, Inc., Dallas , Field Engineer, Engineering , Dallas, Texas

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