Field Engineer

Company: Latitude, Inc.
Location: Dallas
Posted on: March 20, 2023

Job Description:

Role and responsibilities:

• Install software to the integrated solution for both on-site and remotely.
• Maintains an assigned installation equipment base. This includes providing primary support, forecasting, conducting customer support meetings, and ensuring regular communication with the customer.
• Assists with testing of company equipment.
• Conducts equipment troubleshooting, analysis, and debugging in support of installation or operating activities.
• Ensures that parts are available for service requirements.
• Travels as required for the purposes of performing service activities at customer sites
• Uses company technical documentation and provides feedback for improvement.Preferences:
  • High School Diploma, BS, AAS or equivalent experience.
  • 5 years of IT experience
  • 2 years experience in customer support/service environment
  • AAS degree preferred 2 years relevant field experience.
  • BS degree 1 year relevant field experience.
  • Has led one installation or significantly contributed to the successful installation of products at multiple sites.
  • Intermediate level of technical knowledge of electronics.Salary: $70K - $80K per yearPowered by JazzHR

Keywords: Latitude, Inc., Dallas , Field Engineer, Engineering , Dallas, Texas