IT Implementation Engineer II
Company: Scantron
Location: Dallas
Posted on: May 28, 2023
Job Description:
Job description
We are searching for a remote candidate in the U.S. who can work
during core business hours in the Central Time Zone. Scantron is a
global, diversified company---who develops and delivers millions of
digital education assessments and certification tests, provides
managed technology support for tens of thousands of IT endpoints
and devices, manages more than a half-billion copied pages, prints
& delivers hundreds of millions of high-precision, scannable answer
sheets, and supports leading educational institutions, small to
large businesses, and government agencies across the globe. We also
provide installation, implementation, maintenance, repair, and
managed services for computers, networks, Scantron's data
collection devices, and a variety of other equipment. - Scantron, a
leader in Assessment Solutions and Technology Solutions, is
headquartered in the Twin Cities of Minnesota, with other locations
in Omaha, Nebraska, and Lancaster, Pennsylvania. -
- ---BUILD---your career with a global, diversified company that
provides market leading survey services to help clients achieve
their goals. - -
- LIVE---your passion through a culture that actively supports
community involvement and embraces a "whole person" company
benefits philosophy including a compensation package designed for
your total well-being. - -
- We have a generous benefits package for our full-time
employees, which includes a PPO medical plan option, HSA medical
plans that go with employer contributions to an HSA Account,
dental, vision, company-paid life insurance, and company paid
short- and long-term disability coverage. - -
- Plan for your future with Scantron's 401K savings plan with a
generous company match. You are vested on your first day of
eligibility in the plan. - -
- Participate in our company wide well-being program that also
serves to lower your annual health insurance premiums. - -
- Explore new education opportunities with our Tuition
Reimbursement Plan which covers up to $5,250. - -
- We offer work-life flexibility, driving professional success
but encouraging time for personal pursuits. - Scantron is a global,
diversified company -that provides market leading technology
services to help business owners and professionals achieve their
goals. - For more than four decades, the Scantron brand has been
recognized as the trusted source for technology services and
managed print solutions. - Scantron is headquartered in Eagan, MN,
with offices in Omaha, NE and Lancaster, PA. POSITION SUMMARY The
IT Implementation Engineer II is a senior technical role on the
Project Services team. This is a client facing position working
primarily on new requests both independently and as technical lead
on larger project teams. This role also serves as an escalation
resource for priority support issues. Successful individuals in
this role demonstrate superior customer service, excellent
interpersonal and communication skills, and have advanced technical
abilities in a wide range of disciplines. We are searching for a
remote candidate in the U.S. who can work during core business
hours in the Central Time Zone. ESSENTIAL RESPONSIBILITIES (include
the following: other duties may be assigned):
- Build, configure, and deploy complex on-premises infrastructure
solutions including servers, workstations, storage, and network
devices
- Set up, configure, migrate, and manage virtualized environments
including VMWare and Hyper-V
- Employ advanced networking skills in configuring and
troubleshooting switches, firewalls, WAPs and VLANs
- Provide expert Active Directory administration skills including
creating or migrating to new domains
- Experienced in implementing backup and disaster recovery
solutions
- Experience with management and migrations to Microsoft 365
products. Including but not limited to Exchange Online, SharePoint,
Teams, Endpoint Manager and Security.
- Experience with Microsoft Azure infrastructure, both cloud and
hybrid environments
- Experienced with Microsoft Exchange configuration and
administration
- Demonstrate superior troubleshooting capabilities
- Basic understanding of PowerShell
- Serve as mentor for teammates and point of escalation for other
departments
- Provide remote support for Field Service Technicians performing
on-site installations
- Demonstrate ability to balance priorities on multiple active
projects, meet deadlines and follow-through on objectives to
successfully complete assignments
- Participate in meetings to facilitate project planning,
implementation strategy and provide status updates
- Occasional regional travel required to customer sites to
perform IT infrastructure installations (less than 10%)
EDUCATION/EXPERIENCE REQUIRED
- Bachelor's degree in Computer Science or Management Information
Systems preferred
- 5 years of experience with computer operating systems (server
and pc) required
- 5 years of experience with technology infrastructure, including
pc/laptop, servers and networking devices required
- 5 years of experience in local and wide area networking
preferred
- Current networking and/or server administration certifications
preferred All team members are responsible for demonstrating the
company's Core Values at all times and for using Performance
Excellence principles to continuously improve effectiveness,
efficiency, products, and services. - This includes, but is not
limited to, participating on improvement teams, recommending, and
implementing improvement ideas, and participating in training and
other activities to keep up to date on processes, information, etc.
All team members are responsible for supporting and complying with
internal and external audits, to include providing information,
performing assigned tasks to ensure compliance, and preparing and
maintaining evidence that key duties identified as internal
controls have been performed. All team members are responsible for
supporting and complying with safety and security policies to
promote a healthy working environment. Scantron -is an equal
opportunity employer. - -All qualified applicants will receive
consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, national
origin, disability status, protected veteran status, or any other
characteristic protected by law. Applicants who have disabilities
may request that accommodations be made in order to complete the
selection process by contacting our Director of Talent Acquisition,
Wendy Hinson -at 919 657-6903. EEO is the law. To review your
rights under Equal Employment Opportunity please visit:
-www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf. Powered
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Keywords: Scantron, Dallas , IT Implementation Engineer II, Engineering , Dallas, Texas
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