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Account Services Manager

Company: American Heart Association
Location: Dallas
Posted on: January 17, 2020

Job Description:

Overview Are you ready to join an organization where you can be a relentless force for a world of longer, healthier lives? Envision all Americans enjoying ideal cardiovascular health free of heart disease and stroke. At the American Heart Association and American Stroke Association, we get to work toward that goal every single day. Is it easy? No. Is it worthwhile? you bet! This is satisfying work that makes a real difference in people's lives. You can achieve professional growth with personal fulfillment. You will connect with people and make a lifesaving impact. You will partner with individuals, schools, lawmakers, healthcare providers and others to ensure everyone has access to healthier lifestyle choices and proper healthcare. Responsibilities The American Heart Association (AHA) has an excellent opportunity for an Account Services Manager for National Corporate Relations Team located in Dallas, TX . In this role, you are esponsible for providing advanced account services and building on established relationships with corporate customers. Responsible for the day-to-day management of corporate account relationships, especially responsiveness to account needs, oversight of successful implementation of account-supported projects, programs and promotions, issue management, and tracking and reporting of defined deliverables and goals. Essential Job Duties: Serve as primary point of contact and day-to-day account relationship lead for assigned corporate accounts. Working in collaboration with Account Directors, provide exceptional account support to build and maintain positive relationships with accounts and ensure client satisfaction. Respond to the needs of the Account, decide which course of action to take, and execute that action with minimal or no consultation or direction. Support Account Directors in management and oversight of internal cross-functional account teams in order to successfully complete the funded project and ensure all deliverables are executed as outlined in the sponsor agreement. Record and report on account interactions and execution of the supported initiative including tracking progress and reporting. Assist Account Directors, as needed, by taking the lead on development of presentation materials, reporting documents, etc. related to assigned accounts. Obtain necessary AHA approvals via standard approval processes on any account-generated materials using AHA marks. Conversely, ensure AHA has obtained all required account approvals on AHA-generated materials. Track initiative budgets against account funding designations to ensure appropriate spending and stewardship of those dollars. Want to help get your resume to the top? Take a look at the experience we require: Qualifications Bachelor's Degree or equivalent work experience Minimum of five (5) years of relevant experience: In Sales, Customer Service, Field Service and or Marketing Decision making ability towards solving problems, while working under pressure and effectively communicating these solutions to coworkers and customers Excellent time management skills Excellent in advanced PowerPoint, Word and Excel and delivering power Point presentations to both large and small groups Ability to effectively interact with corporate representatives at the high management level Click on New Resume (or Existing Resume if you have previously applied to AHA positions) to submit your online application. Only those deemed most qualified will be contacted to interview. At American Heart Association - American Stroke Association, diversity, inclusion, and equal opportunity applies to both our workforce and the communities we serve as it relates to heart health and stroke prevention. to see other opportunities. Be sure to follow us on Twitter #TheAHALife EOE Protected VeteransPersons with Disabilities Location US-TX-Dallas Posted Date 3 days ago (****** 7:13 PM) Requisition ID 2019-5144 Job Family Group Direct Sales Job Category FundraisingSales Location: Dallas, TX

Keywords: American Heart Association, Dallas , Account Services Manager, Executive , Dallas, Texas

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