Senior Manager, Technology Program Management (R-2020-10-45) 2 Locations

Company: SiriusXM Radio
Location: Dallas
Posted on: January 15, 2021

Job Description:

SiriusXM and Pandora have joined together to create the leading audio entertainment company in the U.S. Together, we are uniquely positioned to lead a new era of audio entertainment by delivering the most compelling subscription and ad-supported audio experiences to millions of listeners in the car, at home and on the go. Our talent, content, technology and innovation continue to be at the forefront, and we want you to be a part of it Check out our current openings below and at .Position Summary:The Senior Manager, Technology Program Management (TPM) reports to the Senior Director, Technology Program Management in Digital Product Development (DPD). This person will be responsible for leading multiple simultaneous digital development programs in a highly cross-functional environment and times which includes: internal stakeholders (Product Management, UX, Engineering, QE, SRE, Data Science, DevOps and IT) streaming platforms, deployment and external partners.Duties and Responsibilities:The Senior Manager, TPM will provide leadership for program team members to perform program management of large scaling designs and deployments in a continuous effort to deliver a world-class streaming experience. This is a fast-paced, intellectually challenging position, with a need to be able to utilize critical thinking and apply problem solving skills to manage through ambiguity in order to solve complex problems. Using data, key metrics, and success criteria, you will also drive and measure continuous process improvements that enhance our operational effectiveness.A strong background in technology, people management and technology program leadership is essential for success in this position.Background experience working with technology programs in Mobile, Web, Desktop, QoS, SRE, DevOps, IT, Data Science is highly desirable. Ad Technology and Marketing Technology client-side experience a plusYou must be able to command the intellectual respect of engineering, product management, cross functional teams, and top management, as well as run extremely effective programs with compressed timelines while dealing with ambiguity.The Senior Manager of Technology Program Management will be well versed with executing Scrum, Kanban, and Traditional project management methodologies. Candidate will lead, manage a TPM team day-to-day, mentor, coach and elevate team members. High caliber refined communication skills are required to collaborate effectively across teams. The role will also be called upon to operate on strategic initiatives (such as scaling agile transformation) as well as tactical objectives in additional to program management.The TPM group leads the projects within an Experience area (Efficiency (Mobile/Web/Desktop), Listener, QoS/SRE, Ads/MarTech, Catalog, Data Science, etc.) while also managing one or more medium to high complexity software development projects, with external and executive level stakeholders; projects can include both software and infrastructure scope, managing multiple system application integration (internal and external), and 3rd party integration.Provide coaching and training support in Agile Methodologies to other team members as needed. Participate in DPD Program Operations and Process Initiatives. Act as SME in PMO and Agile Methodologies. Lead projects and workstream across the DPD org and evangelize best practices adoption. Support this initiative by working collaboratively with other team members to make recommendations for improvements. Deliver clear and concise information such as status reports, project plans, emails and program updates. Proactively lead projects identifying and removing barriers and roadblocks. Seeks ways to improve and/or create new processes, from small tweaks to complete reengineering. Forecasts even subtle changes in priorities and expectations; makes regular efforts to adjust approach to ensure needs are always met.Supervisory Responsibilities:Candidate will lead, manage a TPM team day-to-day, mentor, coach and elevate team members. A strong background in technology, people management and technology program leadership is essential for success in this position.Minimum Qualifications:Bachelor Degree in Information Systems, Computer Science, Business Management, Organization Development, Communications degree or equivalent experienceExperience in streaming platforms, technologies, cloud and software engineering8 years of program and/or project management experience5 years of experience managing a cross-functional program management teamAbility to understand technical subjects and technologies relevant to program managementStrong organizational, program management, analysis, and communication skills. Seasoned expert with project management and collaboration tools such as Jira, Microsoft Project, Google Suite, Zoom, SlackThorough understanding of the software development lifecycle; ability to adjust and apply this knowledge in a dynamic environment using agile frameworks and traditional frameworksStrong ability to lead through influence with the empathy of a mentor and coachPreferred Qualifications3 years of Technical Program Management experience in a related industryProgram Management consulting experienceCertifications such as PMP, PgMP, CSM, PSMWorking knowledge of PPM tools such as Jira, JiraStructure, and well as Atlassian suite of tools a plusRequirements and General Skills:Has subject matter expertise in at least 2 platforms and experience managing a cross-functional TPM team supporting engineering development teams.Flexibility and resourcefulness; responds deftly to a variety of challenges and situations.Ability to swiftly collect and synthesize information (or lack of) and others--- expertise in order to make decisions. Organized and detail oriented creating clear and concise information timely delivered to stakeholders. Effective communicator and active listener. Ability to create a climate where people are motivated to do their best to help the organization to achieve its objectives.Good public speaking and presentation skills.Interpersonal skills and ability to interact and work with staff at all levels.Excellent written and verbal communication skills.Ability to work independently and in a team environment.Ability to pay attention to details and be organized.Ability to project professionalism over the phone and in person.Ability to handle multiple tasks in a fast-paced environment.Commitment to ---internal/external clients--- and customer service principles.Willingness to take initiative, manage projects to completion.Creative writing ability.Excellent time management skills, with the ability to prioritize and multi-task, and work cross-functionally under shifting deadlines in a fast-paced environment.Must have legal right to work in the U.S.Technical Skills:Seasoned expert with project management and collaboration tools such as Jira, Microsoft Project, Google Suite, Zoom, SlackThorough knowledge of MS-Office Suite (Word, Excel, PowerPoint, Access).Our goal at SiriusXMPandora is to provide and maintain a work environment that fosters mutual respect, professionalism and cooperation. SiriusXMPandora is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, alienage or citizenship status, age, disability or handicap, sex, gender identity, marital status, familial status, veteran status, sexual orientation or any other characteristic protected by applicable federal, state or local laws.The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice.

Keywords: SiriusXM Radio, Dallas , Senior Manager, Technology Program Management (R-2020-10-45) 2 Locations, Executive , Dallas, Texas