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Manager/Senior Manager, Learning Lead for Solutions Role Based Journey

Company: Salesforce
Location: Dallas
Posted on: January 16, 2021

Job Description:

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategorySalesJob DetailsSalesforce, the Customer Success Platform and world's 1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes's "World's Most Innovative Company" five years in a row and one of Fortune's "100 Best Companies to Work For" eight years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for "family") made up of our employees, customers, partners and communities, we are working to improve the state of the world.Love helping Solutions professionals thrive in their roles and have the best careers of their lives? Are you a passionate and experienced sales enablement professional? Do you have a solid understanding of learning combined with leading learning designers to build an amazing learning experience? Join the Global Content and Curriculum team as a Solutions Role-Based Journey Product Owner Our team is responsible for ensuring our Solutions organizations are growing their skills and enabled to perform their job.Your Impact:Your role as an experienced Solutions Role-Based Journey Product Owner is responsible for: 1) designing and automating role-based learning journeys (e.g., solutions curriculum), 2) coaching a team of Learning Designers to create quality self-paced and instructor led learning experiences for sales employees, and 3) bringing your expertise to a team of passionate enablers, working with them to build a comprehensive curriculum to up-skill solutions professionals globally.PRIMARY RESPONSIBILITIESRole-Based Learning Journey Design, Management and CommunicationsLead design of role-based learning journey for the Solutions role from onboarding to ongoing development and masteryPartner with Solutions learners and stakeholders across the globe to align learning needs with business challenges and organizational prioritiesCollaborate with regions/business units as champions of the Solutions Role Based Journey to design, drive adoption and measure successManage an integrated communication plan of personalized touch points by adapting messages for wide-ranging target audiences from learners to Solutions LeadershipEnablement Design and ExecutionLead a team of Learning Experience Designers to build scaled, online, interactive curriculums and courses from needs assessment to prototyping and implementationTake a competency first approach to design role based journeys / curriculumsPartner closely with a learners and stakeholders to co-design, build and manage learning curriculumWork with Enablement Delivery Team to pilot and operationalize learningMeasurement and Continuous ImprovementDrive accountability, ownership, and metrics for the learning outcomes and the impact of the learning journeyFoster a culture of continuous improvement by actively collecting feedback through various methods (e.g., assessments, focus groups, etc.), evaluating learning effectiveness and recommending changes to optimize the learning experienceScrum Framework / Agile MethodologyKnowledge of Agile methodology and frameworks like Scrum & KanbanServe as a Product Owner painting the vision of what the product/role based learning is and features/courses to get thereIncorporate stakeholder feedback to create the highest value product/learning increments each sprintPartner with the Scrum Master to build the product backlog and ensure it is visible, transparent, and clear to all, and shows what the Scrum Team will work on nextWork with Scrum Master on refining backlog, sprint planning, daily stand-ups, retrospectives, and demos.EDUCATION REQUIREMENTSA bachelor's degree / master's degree preferredRequired - Professional Experience/Skills2 to 3 years previous Solutions experience; working with and influencing sales and executives3 years in enablement role or experience with onboarding, coaching or mentoring sales professionalsDeep knowledge of solution selling with keen understanding of product messaging and positioningMastery of sales skills in the context of discovery, presentations and corporate differentiationAdept at learning strategies and designing participant-centered learning to maximize learning outcomes.Execute with strong program management skills, including creating and monitoring work-plans, managing against milestones, knowing what to prioritize and why, knowing who to keep informed, why, and how often, and knowing when to escalate.Stellar project management skills. Ability to plan, manage and deliver multiple, concurrent, and complex work streams in a matrixed organization with aggressive timelines. Get it done attitude with a strong sense of team and cross-functional finesseAbility to connect the dots organizationally, network effortlessly and influence various roles, levels and profiles to drive collaboration and program excellenceStrong interpersonal and presentation skills that span across various cultures and professional backgroundsKnowledge of Agile methodology and frameworks like Scrum & KanbanDesired - Professional Experience/Skills1 - 2 years of professional experience in sales curriculum designCertified ScrumMaster or Certified Scrum Product Owner-- is a plusExperience with Salesforce productsExperience working as a Product ownerExperience applying Agile to non-software teamsAccommodations - If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.Posting StatementAt Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesfore.com or Salesforce.org.Salesforce welcomes all. Full time

Keywords: Salesforce, Dallas , Manager/Senior Manager, Learning Lead for Solutions Role Based Journey, Executive , Dallas, Texas

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