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Director Of Business Operations

Company: Tablespoon LLC
Location: Dallas
Posted on: November 22, 2021

Job Description:

About Us Tablespoon is a unique blend of accountants, financial consultants, and former restaurant operators who eat, sleep, and breathe the restaurant industry. By combining top shelf accounting services with the latest cloud-based technology, we help multi-unit restaurant owners, operators, and CFOs increase profits and drive business growth. Our team of 11 is completely virtual and located across the US, covering all four time zones. We are proud to serve leading restaurant and retail concepts of all shapes and sizes (from independents to national franchises) and are growing very rapidly, as demand for modern technology solutions and industry-specific financial expertise accelerates coming out of the pandemic. The Role As Director of Business Operations, you'll work directly with our CEO to help run the firm's internal operations. In this newly-created role, you'll be a key member of our leadership team and will own a wide range of internal business functions - from managing our finances, to onboarding new team members, to implementing systems and processes to help the firm run more efficiently. You will also contribute to strategic planning and have a voice in critical decisions that will lay the foundation for our continued growth. While this is a remote position, we are ideally looking for a candidate located in the Dallas/Fort Worth area where our leadership is based.
About you

  • You have worked in Business Operations for a high-growth startup or professional services firm
  • You have at least 5 years of experience in consulting, HR, or business management
  • You have strong analytical skills and experience with building financial models
  • You are an expert in at least one SaaS business system besides Microsoft Office (CRM, project management, BI/analytics, etc.)
  • You excel at creating process and structure in ambiguous and occasionally chaotic circumstances
  • You are extremely organized and detail-oriented, but can step out of the details and see the big picture
  • You're passionate about helping others be successful
  • You are naturally curious, observant, and fascinated by solving problems
    Responsibilities In the first month, you'll---
    • Take ownership of financial operations (client billing, payroll, and bills)
    • Work with our CEO to learn how the firm works
    • Develop a basic understanding of the firm's internal operations and current priorities
      Then, you'll formulate a plan to take over all other BizOps responsibilities and accomplish key initiatives to help us scale, including---
      • Implement a new billing system that automates recurring invoicing and payments
      • Automate the new client engagement and project setup process
      • Design and implement a KPI and analysis framework for project profitability and overall financial performance
      • Organize and develop SOPs for the myriad details and tasks that collectively make the firm run smoothly
      • Develop a structured onboarding process for new team members
      • Identify and implement strategies to improve internal communication and team cohesion
        What we offer:
        • Base salary with bonus potential
        • Group medical, dental, and disability benefits
        • 401k plan with company match
        • Work from home stipend

          Since Tablespoon is a virtual firm and this is a remote position, the successful candidate will also need:
          • A secure place to work from home with no interruptions
          • A reliable high-speed internet connection
          • Ability to work independently and self-manage competing priorities and deadlines
          • Strong technology skills and experience working with modern business SaaS applications and communication tools (Zoom, Microsoft Teams, Box, etc.)
          • Must be comfortable communicating and meeting with clients and team members in a virtual environment (including frequent video meetings)
          • Ability to travel periodically (post-COVID) for conferences and team meetings All applicants must be authorized to work in the U.S. without sponsorship. Tablespoon LLC is an equal opportunity employer. For more information about our firm, please visit our website at .

Keywords: Tablespoon LLC, Dallas , Director Of Business Operations, Executive , Dallas, Texas

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