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Community Director

Company: Associa
Location: Dallas
Posted on: January 16, 2022

Job Description:

The Community Director is responsible for administrative operations and supervision of a branch to include training, supervising and evaluating staff and community manager operations. The Community Director participates in departmental committees and manage different structures, and, thus, the specific duties and responsibilities will vary. The Community Director will interact with internal and external customers including homeowners, vendors, board members and committee members, as well as staff at the Associa Client Shared Service Center (CSSC) and within the branch office. JOB DUTIES AND RESPONSIBILITIES Provide oversight in general operations of a team of community managers. Monitor performance of staff and community manager operations. Establish positive relationships with stakeholders and other vendors at branch level. Assist with management of strategic planning, business development, and fiscal operations at the branch level. Ensure that Associa community management tools are being effectively developed and utilized such as annual calendar, action item list, resolution worksheets, timed agendas, RFP matrixes, committee charters, procurement procedures, FY operations budget, etc. While the list above is an extensive list of job responsibilities, it is expected that the individual in this position is hands on and flexible in performing, assisting, and/or supervising any necessary task that is requested by our client and/or Associa. Management of properties may be required. Other duties as assigned. Job Requirements:KNOWLEDGE AND SKILLS Knowledge of GAAP at a proficient level. Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at an expert level. Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at an expert level.-- - Knowledge of communities/property/real estate and homeowners associations. Knowledge of the role of the association board, the Community Association Manager, and how those roles interface with the requests of the homeowners. Knowledge of conflict resolution techniques at a proficient level. Professional communication skills (phone, interpersonal, written, verbal, etc.). Professional customer service skills. Self-motivated, proactive, detail oriented and a team player. Time management and time critical prioritization skills. Confidentiality and discretion in the performance of all duties and responsibilities.

Keywords: Associa, Dallas , Community Director, Executive , Dallas, Texas

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