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Director of Product, International (Dallas)

Company: Crunchyroll
Location: Dallas
Posted on: May 16, 2022

Job Description:

Who We Are

We're a cast of characters working to shine a spotlight on anime. Crunchyroll is an international business focused on creating both online and offline experiences for fans through content (licensed, co-produced, originals, distribution), merchandise, events, gaming, news, and more. Visit our About Us pages for more information about our collection of brands.

Crunchyroll COVID-19 Hiring Status

Crunchyroll employees are currently working from home, and we are still conducting remote interviews and hiring during this time. This role is expected to start remotely, and we'll work closely with you as we understand every person has unique circumstances.

Location: San Francisco/Culver City/New York/Dallas

Our headquarters is located in downtown San Francisco, and we have an office in Dallas, Texas where our group of cross-functional experts assemble to create experiences for our passionate communities.

About the Team:

It's an outstanding time to be joining Crunchyroll's Product Team as we continue to widen our global reach as the largest anime streaming provider! The Product Team is a cornerstone of the culture and the app experience that millions of customers enjoy daily. Our mission is to provide an innovative amine streaming experience to our 5million+ growing subscribers and fans. We appreciate the value of understanding our users and nurturing their needs.

A Day in the Life of Our Director, Product:

This role is inherently cross-functional; you will work closely with engineering, project management, design, content operations, finance, legal, business development, customer service, content acquisition, and executive teams to bring products to market, develop and grow business opportunities & partnerships.
In this role, you will be driving roadmap prioritization based on metrics, user research, and legal & business requirements.
You will be taking on end-to-end ownership and successfully delivering results for Crunchyroll's International product expansion.
As a low ego product management leader, you value the importance of developing strong and positive relationships with colleagues, direct reports, and other departments.

About the Role:

As a Director, of Product Management, you will be responsible for driving the International expansion of our product and to make our apps feel local to our customers around the world
You will help define and drive new product initiatives that allow customer acquisition and retention worldwide across all apps & services
Build a deep understanding of users outside of US to uncover gaps and enhance product features that delights our customers
Develop a solid relationship with International business team, marketing, BD, & legal and collaborate on expanding in the international markets

You will build a replicable product playbook for expanding across markets:
Become a close partner, advocate, and a go-to authority for internal and external stakeholders on features, user pain points, the product roadmap, and feature releases
Experience delivering product features to support International laws and requirements
Evaluate key product metrics, usage, and develop features that help retain and engage international users

About You:

6+ years of demonstrated ability in Product Management
4+ years of tried experience leading and motivating hard-working, product management teams in an agile environment
4+ years of experience in International product support, Experience building apps for international users (APAC, Europe, and LatAm) with a focus on user engagement
Demonstrates product instincts and the capability to balance technical, user, and business needs
Proven experience working collaboratively across cross-functional teams
An analytical mentality and proven experience using data to advise decisions
Strong written and oral communication skills
Bachelor's degree


Experience with subscription services
Experience with launching services internationally
Experience in integrating with payment gateway providers.
Experience with launching building and scaling products or platforms.
Experience in GDPR, LGPD, India Personal Data & Protection Act

Benefits: Dallas Office:

Competitive salary
"Use What You Need" time away from work policy
Medical, dental, vision, STD, LTD, and life insurance
Health care and dependent care FSA
401(k) plan with employer match
Employer paid commuter benefit
Skilled, passionate, and fun co-workers

Questions about Crunchyroll's hiring process? Please check out our FAQ

Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com and @ellation.com email accounts. If you have any questions of the authenticity of an Ellation or Crunchyroll job offer, please contact recruiting@crunchyroll.com before giving away any information.

About Crunchyroll

Crunchyroll connects anime and manga fans across 200+ countries and territories with the content and experiences they love. In addition to free ad-supported and subscription premium content, Crunchyroll serves the anime community across events, theatrical, games, consumer products, collectibles and manga publishing.

Anime fans have access to one of the largest collections of licensed anime through Crunchyroll and translated in multiple languages for viewers worldwide. Viewers can also access simulcasts - top series available immediately after Japanese broadcast.

The Crunchyroll app is available on over 15 platforms, including all gaming consoles.

Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.

Our Company Values

You'll see these in action if we're lucky enough to have you:
Courage - When we overcome fear, we enable our best selves.
Curiosity - We are curious, which is the gateway to empathy, inclusion, and understanding.
Service - We serve our community with humility, enabling joy and belonging for others.
Kaizen - We have a growth mindset committed to constant forward progress.

We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Keywords: Crunchyroll, Dallas , Director of Product, International (Dallas), Executive , Dallas, Texas

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