Regional Director of HVAC Service Operations
Posted on: May 17, 2022
Bernhard's core mission is delivering innovative engineering,
construction, and energy solutions that empower our clients and
promote a sustainable future. Bernhard is comprised of four
divisions: Mechanical, Electrical, Engineering and Development,
each with a distinct identity and service offerings. The
intersection of our capabilities enables Bernhard to provide
turnkey Energy-as-a-Service ("EaaS") solutions to our clients. At
the same time, our divisions continue working in the market sectors
and communities that the Company has traditionally served.
Bernhard's vision is to be the leading EaaS provider in North
America through delivery of excellent, high value service and
innovative solutions for our clients.
Purpose and Essential Duties
The Regional Director of Service Operations will provide leadership
and direction to Service Business Unit Managers in multiple offices
for the execution of work. Including overseeing the strategic
growth within Service group for the given geographic region
assigned. Specific responsibilities include:
Make Safety the number one priority in the business unit.
Develop and implement an execution plan to maximize overall
business objectives, and ensure maximum profitability.
Manage the Service team to maintain, embrace and enforce the
Bernhard Core Values and to lead by example.
Communicate with others to identify, manage and share overall best
practices and company resources.
Hiring and disciplinary duties.
Meet or exceed growth goals.
Provide key leadership direction for operations within the Service
business unit to ensure a cohesive team.
Coordinate efforts of the overall team including: Create and manage
Key Performance Indicators, Determine improper growth strategies
within each office (e.g. new locations, vertical markets, service
offerings), Implement growth strategies.
Evaluate performance of each office relative to customer
satisfaction and provide leadership for performance enhancement and
proactive resolution of issues.
Allocate resources as needed to ensure business unit and project
team commitments to customers are met.
Manage personnel priorities relating to technical ability and
staffing levels to gain greater
efficiencies to improve customer satisfaction and reduce cost.
Includes working with managers to coordinate hiring of local staff,
conducting performance reviews, recommending salary changes and
resolving internal personnel issues.
Ensure compliance with state, local, and federal legal requirements
and operate the business with the highest level of ethics.
Ensure the quality of work to corporate standards and project
Meet or exceed all financial budgets and goals, including reviewing
all set -ups, monitoring all pricing, and reviewing cost data with
This position is Full Time, Exempt, and reports to Executive Vice
Required Education, Experience and Qualifications
Must be equally passionate about providing services and promoting
safety on the job, and
have the knowledge and ability to enforce safety policies within
Must understand the company's policies and procedure, lead by
example, create solutions, offer guidance and generally manage the
Business Units with minimal strategic guidance from executives.
Must have knowledge of MEP systems and a minimum of 10 years
successful and verifiable experience.
Must have experience in managing at least $15-20MM in Service
Ability to manage profit and losses as well as reporting on
quarterly and monthly
Ability to create a reliable budget as part of a professional
business unit budget plan.
Effective verbal and written communication skills.
Detail oriented and willing to tackle various ongoing projects in a
fast paced environment.
Well versed in the industry and the Company's competitors.
Excellent multitasking skills, with the ability to perform duties
outside of scope of work when necessary.
Infrequent travel to Company or client locations.
We are proud to be an Equal Opportunity Employer of Minorities,
Women, Protected Veterans, and Individuals with Disabilities, and
participate in the e-Verify program. All qualified applicants will
receive consideration for employment without regard to race, creed,
color, religion, sex, age, sexual orientation, gender identity ,
national origin, veteran status, disability, or any other
classification protected by law.
To staffing/placement agencies: We are not responsible for any fee
related to unsolicited resumes from 3rd party staffing and
placement agencies (whether submitted through this website or sent
directly to an employee of Bernhard LLC or its operating companies)
unless a written agreement is in place between the agency and
Bernhard, LLC ("Company") and an authorized Company representative
makes a written request to the agency to assist with a requisition.
Similarly, no fee will be paid for candidates who apply and claim
to be represented by an agency. Any unsolicited resumes, CVs, or
other candidate information submitted by an agency will become the
property of the Company, and no fee will be paid in the event such
candidate is hired.
If you are an agency and would like to be considered for
partnership with Bernhard, LLC please send your company's
information to firstname.lastname@example.org.
Keywords: Bernhard, Dallas , Regional Director of HVAC Service Operations, Executive , Dallas, Texas
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