Regional Director of HVAC Service Operations

Company: Bernhard
Location: Dallas
Posted on: May 17, 2022

Job Description:

Bernhard's core mission is delivering innovative engineering, construction, and energy solutions that empower our clients and promote a sustainable future. Bernhard is comprised of four divisions: Mechanical, Electrical, Engineering and Development, each with a distinct identity and service offerings. The intersection of our capabilities enables Bernhard to provide turnkey Energy-as-a-Service ("EaaS") solutions to our clients. At the same time, our divisions continue working in the market sectors and communities that the Company has traditionally served. Bernhard's vision is to be the leading EaaS provider in North America through delivery of excellent, high value service and innovative solutions for our clients.

Purpose and Essential Duties
The Regional Director of Service Operations will provide leadership and direction to Service Business Unit Managers in multiple offices for the execution of work. Including overseeing the strategic growth within Service group for the given geographic region assigned. Specific responsibilities include:

Make Safety the number one priority in the business unit.
Develop and implement an execution plan to maximize overall business objectives, and ensure maximum profitability.
Manage the Service team to maintain, embrace and enforce the Bernhard Core Values and to lead by example.
Communicate with others to identify, manage and share overall best practices and company resources.
Hiring and disciplinary duties.
Meet or exceed growth goals.
Provide key leadership direction for operations within the Service business unit to ensure a cohesive team.
Coordinate efforts of the overall team including: Create and manage Key Performance Indicators, Determine improper growth strategies within each office (e.g. new locations, vertical markets, service offerings), Implement growth strategies.
Evaluate performance of each office relative to customer satisfaction and provide leadership for performance enhancement and proactive resolution of issues.
Allocate resources as needed to ensure business unit and project team commitments to customers are met.
Manage personnel priorities relating to technical ability and staffing levels to gain greater
efficiencies to improve customer satisfaction and reduce cost.
Includes working with managers to coordinate hiring of local staff, conducting performance reviews, recommending salary changes and resolving internal personnel issues.
Ensure compliance with state, local, and federal legal requirements and operate the business with the highest level of ethics.
Ensure the quality of work to corporate standards and project requirements.
Meet or exceed all financial budgets and goals, including reviewing all set -ups, monitoring all pricing, and reviewing cost data with the team(s).

This position is Full Time, Exempt, and reports to Executive Vice President.

Required Education, Experience and Qualifications
Must be equally passionate about providing services and promoting safety on the job, and
have the knowledge and ability to enforce safety policies within the department.
Must understand the company's policies and procedure, lead by example, create solutions, offer guidance and generally manage the Business Units with minimal strategic guidance from executives.
Must have knowledge of MEP systems and a minimum of 10 years successful and verifiable experience.
Must have experience in managing at least $15-20MM in Service business.
Ability to manage profit and losses as well as reporting on quarterly and monthly
Ability to create a reliable budget as part of a professional business unit budget plan.
Effective verbal and written communication skills.
Detail oriented and willing to tackle various ongoing projects in a fast paced environment.
Well versed in the industry and the Company's competitors.
Excellent multitasking skills, with the ability to perform duties outside of scope of work when necessary.

Travel Requirements
Infrequent travel to Company or client locations.

We are proud to be an Equal Opportunity Employer of Minorities, Women, Protected Veterans, and Individuals with Disabilities, and participate in the e-Verify program. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, age, sexual orientation, gender identity , national origin, veteran status, disability, or any other classification protected by law.

To staffing/placement agencies: We are not responsible for any fee related to unsolicited resumes from 3rd party staffing and placement agencies (whether submitted through this website or sent directly to an employee of Bernhard LLC or its operating companies) unless a written agreement is in place between the agency and Bernhard, LLC ("Company") and an authorized Company representative makes a written request to the agency to assist with a requisition. Similarly, no fee will be paid for candidates who apply and claim to be represented by an agency. Any unsolicited resumes, CVs, or other candidate information submitted by an agency will become the property of the Company, and no fee will be paid in the event such candidate is hired.

If you are an agency and would like to be considered for partnership with Bernhard, LLC please send your company's information to agency@bernhard.com.

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