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COBRA Implementation Project Manager - Telecommute

Company: UnitedHealth Group
Location: Dallas
Posted on: June 25, 2022

Job Description:

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm) On the one hand, no industry is moving faster than health care. On the other, no organization is better positioned to lead health care forward than Optum and UnitedHealth Group. So give us a hand, because we're out to use data, technology and people in ways that help drive change and make the health care system work better for everyone. And then, join us as an implementation focused Project Manager where you'll work within a complex business model that is highly adaptable and looking for you to quickly and effectively address emerging needs. Ready? Apply today and find out what it means to have the support and resources of a Fortune 6 company. As an individual contributor, you will be responsible for managing project timelines, communicating with stakeholders, and will execute many project tasks including group set up from requirements documents, configuration of group into the COBRA platform and data entry of member records. - You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities:

  • Consult with stakeholders to ensure alignment and understanding of program/project scope and objectives with the organization's strategic objectives and the Voice of the Customer
  • Raise awareness of any misalignment or misunderstanding of project scope and objectives with applicable stakeholders
  • Represent implementation team throughout sales process and prospect presentations
  • Ensure client's smooth transition to Optum through minimizing operational impact and managing risk via continuous communication and quick resolution of problems
  • Create project plan and ensure tasks are completed within designated timeframe/deadlines
  • Manage weekly calls with client, broker, and partner during the implementation
  • Manage the setup and comprehensive testing of new file interfaces working with EDI through initial production
  • Provide summary status reporting
  • Conduct audits on files and set up as needed
  • Facilitate client education process; lead or coordinate training with other departments regarding Optum's practices and policies
  • Manage renewal of existing clients who either increase complexity of existing accounts or add additional accounts
  • Proactively identify potential risks and provide solutions to prevent post-go-live issues
  • Provide recommendations to ensure positive member experience
  • Serve as primary client contact for implementation and sixty-ninety days following effective date
  • Identify and initiate internal process improvements
  • Document internal and client-specific policies and procedures
  • Execute group set up from requirements documents and enter group into COBRA platform
  • Complete requested system changes
  • Coordinates and enters applicable records from previous vendors/clients and inputs data as accordingly
  • Conducts client training for online portal
  • Relied upon to provide opinions, research issues, and find solutions, make routine decisions
  • Participates in cross-functional task forces and special projects
  • Other duties as assigned You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications:
    • Undergraduate degree or equivalent work experience
    • 2+ years of project management and implementation experience using data and information to make business decisions
    • 2+ years of -experience working in a health benefits environment
    • 2+ years of COBRA administration experience, including knowledge of COBRA compliance and other continuation regulations
    • Experience and ability to focus on client satisfaction, and meet tight deadlines
    • Proven experience managing multiple project timelines and make decisions with minimal supervision
    • Proficiency with MS Project, Excel, Visio, PowerPoint, and SharePoint Preferred Qualifications:
      • 5+ years of project management and implementation experience using data and information to make business decisions
      • 3+ years of experience working in a health benefits environment
      • Solid communication skills (written and verbal/presentation) with an emphasis on being able to logically structure thoughts and create organized visuals for clients and stakeholder To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment. Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm) *All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. Colorado, Connecticut or Nevada Residents Only: The salary range for Colorado residents is $66,100 to $118,300. The salary range for Connecticut/Nevada residents is $72,800 to $129,900. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. - - - - - UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. - - -

Keywords: UnitedHealth Group, Dallas , COBRA Implementation Project Manager - Telecommute, Executive , Dallas, Texas

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