Manager, Data Platforms
Company: SPECTRUM
Location: Coppell
Posted on: August 7, 2022
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Job Description:
JOB SUMMARY
Functions as a technical manager within an iterative development
environment by leading one or more DevOps teams in supporting a
microservices-based data platform that enable superior customer
self-service experiences. Supports technical architects and
engineers on execution and delivery of objectives acting as a
product manager while also supporting recruitment and career
development, as applicable. Works across the organization to
improve the platform and its observability to align with Charter's
broader corporate strategy and ultimately drive a superior customer
experience. Directly supervises the teams responsible for creating
an information advantage for the organization with a focus on
scalability, time to market, delivery, operations, and customer
experience.
This position is eligible to work in a hybrid work model
(combination of in-office and remote days)
MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently support all efforts to simplify and
enhance the customer experience.
Responsible for managing/coaching team of DevOps engineers in
delivery of various Platform Initiatives including automation
pipelines
Collaborates with Delivery director & Technical Architects within &
outside team to setup roadmap for various
initiatives/objectives
Ensures team has required information/resources to deliver on
objectives
Work with team on estimating the work, splitting & refining the
objectives in smaller goals/stories
Work with Delivery Director and other stake holders to establish
priority and expectations
Encourage team collaboration and proactively seek opportunities for
overall improvements in process
Collaborates to drive decisions and team behavior, balancing
planned and unplanned assignments for the team and creating an
environment where teams have the data needed to make the best
decision
Assists team with making appropriate commitments through story
selection, sizing, and tasking
Facilitates frequent retrospectives, sharing metrics to identify
and implement improvements
Tracks and manages the team delivery against quarterly/yearly
goals
REQUIRED QUALIFICATIONS
Required Skills/Abilities and Knowledge
Ability to read, write, speak and understand English
Familiarity with modern software development methodologies
Demonstrated understanding of public cloud infrastructure services
capabilities such as AWS
Demonstrated understanding of modern microservices architectures
employed at web scale
Ability to operate customer facing production services at web
scale, 24/7/365
Demonstrated understanding of DevOps principles and practices
Effective communication skills: Listening, verbal and written
Ability to analyze and resolve issues, both logical and
interpersonal
Demonstrated effective communications skills including presentation
skills
Ability to plan, prioritize and organize effectively
Familiarity with technologies like git, terraform, AWS, and
Kubernetes a plus
Required Education
BA or BS College Degree or related work experience
Required Related Work Experience and Number of Years
Telecommunications, Product and/or equivalent experience - 5+
Software engineering team management - 2+
Distributed computing software development - 2+
Experience developing distributed software operating in JVM and on
Linux
Experience leading people and projects to a successful, high impact
outcome
PREFERRED QUALIFICATIONS
Preferred Skills/Abilities and Knowledge
Some knowledge of telecommunication/cable services or industry
experience
Preferred Related Work Experience and Number of Years
Management or leadership experience - 2+
WORKING CONDITIONS
Office environment
Some travel required
MPD516 310489-3 310489BR
Keywords: SPECTRUM, Dallas , Manager, Data Platforms, Executive , Coppell, Texas
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