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Associate Director, Communications - Telecommute

Company: UnitedHealth Group
Location: Dallas
Posted on: August 7, 2022

Job Description:

Opportunities with Genoa Healthcare. -A career with Genoa Healthcare means you're part of a collaborative effort to serve behavioral health and addiction treatment communities. We do more than just provide medicine: we change lives for the better. People with serious mental or chronic illness - and those who care for them - have moving stories, and at Genoa we become their voice, their partner. Working as part of a coordinated care team, we partner with community-based providers and others to ensure that people with complex health conditions get the right medications and are able to follow their treatment plans. Our personalized services - in-clinic pharmacies, medication management and more - are leading the way to a new level of care. Genoa is a pharmacy care services company that is part of Optum and UnitedHealth Group's family of businesses. We are part of a leading information and technology-enabled health services business dedicated to making the health system work better for everyone. Take a closer look to learn why a career with Genoa Healthcare might be the path to discovering your life's best work.(sm) The Associate Director of Communications will be focused on leading, building, and implementing a communications strategy and plan for both internal and external communication, with clearly defined objectives, key performance indicators, audiences, and timetables, and come with a solid knowledge of best practices in digital communications. This role will ensure that everything Genoa communicates aligns with the vision of the organization. - You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities: -

  • Creates an effective communications strategy for both internal and external communication
  • Collaborates effectively with Genoa marketing team, building communications strategies that enhance and support marketing campaigns and initiatives
  • Creates and defines the desired "customer experience." Customer could mean consumer, caregiver, parent, clinician, etc. -
  • Infuse the vision of Genoa into everything we do from online (social media, email marketing, videos, website) to offline (signage, guest experience, bulletins, etc.). Bridge the gap between what is being heard and what is being done. A strategic communicator connecting the why to the what
  • Leads high priority enterprise-wide initiatives, collaborating across the organization, setting clear direction, and influencing leaders across Genoa
  • Manages multichannel communications campaigns with internal staff while developing and executing communications plans, strategies, and tactics to include branding, public relations, communications collateral, digital and print media, email, e-newsletters, web content, blogs, webinars, mobile and social media around -
  • Genoa's mission
  • Lead and motivates staff to produce high-level, brand-driven content Management Success Practices: -
    • Being Customer-Centric: focus the team on the customer and design from the outside in. -They find out what their customers want, then design processes and plan the work to create a better customer experience -
    • Cultivating Team Engagement: be responsible for creating and maintaining a high level of engagement with team members and others. The interpersonal climate that exists in a team is the combined result of how well each member works with others, deals with motivational ups and downs, resolves conflict, and communicates optimism and energy
    • Facilitating Execution Plans: translate an enterprise strategy into a workable local tactical plan. Managers must decide what path to follow, what tasks need to be done and by whom, how progress is going to be measured, what resources are needed and what contingency plans to put in place if something goes wrong. Finally, the plan needs to be properly communicated so everyone on the team can follow it
    • Fostering Innovation: adapt and innovate in response in response to changes in customer sentiment and conditions surrounding the team. Creating the conditions to be restless, stay curious and foster innovation requires that managers listen without judgement and employees stay open to change and are willing to explore new ideas and possibilities -
    • Acquiring, Assessing and Deploying Talent: responsible for sourcing, screening, hiring, on-boarding, orientation, deploying, training, developing, and terminating employment when that is called for
    • Growth Mindset: with a growth mindset you are positive, optimistic, and confident things will get better and turn out well. -You stay curious, expect success and are courageous You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications:
      • 5+ years of relevant experience in communications, journalism, or marketing in a matrix organization -
      • 3+ years of management experience and displayed ability to manage multiple projects while leading a team, developing others, fostering collaboration, and increasing employee engagement - Preferred Qualifications: -
        • Bachelor's in Marketing, Communications or related field -
        • Experience developing and executing strategic communication plans, and making sound decisions with minimal oversight or supervision -
        • Client management experience -
        • Demonstrated experience in responding to or creating specialized communications issues, like crisis comms, M&A, PR, weather/disaster issues, and other challenging situations -
        • Demonstrate knowledge of communications systems and trends, specifically news and media outlets and sources, and current and emerging trends -
        • Skilled storyteller: A gift for corporate storytelling with excellent written and oral communication skills (speaking, writing, editing, print, electronic, web and social media) -
        • Collaborate effectively with Genoa marketing team, building communications strategies that enhance and support marketing campaigns and initiatives -
        • Ability to handle multiple tasks and changing priorities in a deadline sensitive environment To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment Careers with OptumRx. We're one of the largest and most innovative pharmacy benefits managers in the US, serving more than 12 million people nationwide. Here you'll fill far more than prescriptions. As a member of one of our pharmacy teams, you're empowered to be your best and do whatever it takes to help each customer. You'll find unrivaled support and training as well as a wealth of growth and development opportunities driven by your performance and limited only by your imagination. Join us. There's no better place to help people live healthier lives while doing your life's best work.(sm) *All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. Colorado, Connecticut or Nevada Residents Only: The Salary -range for Colorado Connecticut and Nevada residents is -$97,300 to 176,900. -Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. - - - UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. - -

Keywords: UnitedHealth Group, Dallas , Associate Director, Communications - Telecommute, Executive , Dallas, Texas

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