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Project Manager

Company: Bresa Tech, LLC dba Bresatech
Location: Frisco
Posted on: November 25, 2022

Job Description:

Project Manager

Position Summary
Our Project Manager is a key member of the Customer Success team, an expanding manufacturing management software company that brings operational excellence and full coordination of manufacturing operations - from the factory floor through the global supply chain.

The Project Manager will implement and integrate our extensive manufacturing software suite into our customer's environment. The consultant will play a key role in engineering and implementing solutions using our Enterprise Manufacturing Software Suite. Other activities included Pre-sales activities, Project Management and contributing to Project Implementations, Customer training and Reporting and assistance with account management.

The Project Manager will become a subject matter expert and power user; know the tools, the design and the best use of application to our customers. In our drive for excellence, this role will suggest and implement repeatable processes and procedures using best practices and industry standards.

Location, Travel and Citizenship
This position will be remote, work-from-home with all equipment furnished. Travel will be required to U.S. and international customers as required. Because of government contract requirements, candidates will be required to provide proof of U.S. citizenship.

Key Contributions

  • Lead and participate in discovery and requirements gathering - conduct working sessions to document client needs, compare those needs to existing solution functionality
  • Analyze customer requirements
  • Prepare project Statements of Work based on budgets and project plans; Engage development and technical team when required to produce project estimates
  • Translate user requirements into design documents complete with use cases
  • Work closely with the Development team to ensure that the software is developed to meet the customer requirements
  • Implement our manufacturing software; Implement integrations with other factory/business systems (e.g. ERP systems, equipment controllers, PLM systems, material control systems etc.)
  • Provide training to customers; Work with technical resources, sales team and customers, to ensure that our products are successfully delivered, and customers are utilizing our tools to the outlined scope and expectations
  • Provide Reports using SQL query language
  • Travel to domestic and international customer sites as required
  • Manage account health with check-ins and reporting
  • Lead or support other assigned projects

    What we are hoping to find in your background

    • Bachelor's degree from an accredited college or university
    • At least 5 years of experience in a customer-facing capacity (preferably in a solutions capacity)
    • Previous software PM experience installing/configuring enterprise software and server operating environments
    • Ability to travel internationally as business requires

      How to grab our attention

      • Previous development experience with HTML 5, Angular, TypeScript, JavaScript, etc.
      • Previous Manufacturing Execution Systems (MES) application experience (either as an end-user or as a service provider)
      • Previous experience interfacing with shop-floor control systems
      • Understanding SQL Query Language and Report Writing and Dashboards
      • Previous pre-sales and project management experience
      • Previous development experience using technologies like Java, PL/SQL, .Net, SOAP, and REST
      • Equipment Integration using SECS/GEM or OPC UA
      • Knowledge of Semiconductor, Medical Device, Battery Manufacturing, and other high value production industries
      • Previous project management experience with small and large scale project coordination

        Competencies for Success

        • Excellent written and verbal communication: Presents oneself clearly and articulately when speaking, assuring that others fully comprehend the intended message; Uses appropriate grammar tailored to the audience
        • Customer Service Orientation: Positive attitude and an awareness and willingness to respond to customers to and meet their needs, requirements and expectations; Active and empathetic listening; Clarifies customers' needs or expectations, when doubt exists; Provides a timely response to customer's complaints, feedback and comments; Actively inform customers of intentions.
        • Analytical and Critical Thinking: Review and manage data with strong attention to detail; combine facts with likely possibilities; articulate and resolve complex problems
        • Quality Focused: A recognition of the value of doing things the right way; having a high sense of integrity and thoughtfulness in your actions
        • Action Oriented: A bias for action, when you see a problem, you solve it using your technical savvy and internal resources

Keywords: Bresa Tech, LLC dba Bresatech, Dallas , Project Manager, Executive , Frisco, Texas

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