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GTM Manager - Consumer Prepaid

Company: T-Mobile
Location: Frisco
Posted on: November 26, 2022

Job Description:

Be unstoppable with us!T-Mobile is synonymous with innovation-and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we're shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won't stop!Be unstoppable with us!
T-Mobile is synonymous with innovation-and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we're shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won't stop!
T-Mobile builds our brand around outstanding products and services that make a significant impact on consumers' lively lives. The Go To Market Manager will be responsible for magnificent execution of initiatives across the consumer portfolio, leading teams through the end to end process. This role will be particularly focused on activating cross-functional teams across the organization to deliver best-in-class offers with exceptional customer and Frontline experiences and ensuring the enterprise is prepared and aligned to deliver against business metrics and timelines.Roles and Responsibilities:

  • Full understanding of consumer business including current and future roadmap
  • Lead the go to market launch process for offers and promotions, briefing cross functional support teams, planning, reviewing, and approving training and marketing communications to the frontline, and ensuring alignment of key messaging and positioning across all channels.
  • Review and understand project requirements and business objectives. Support development and alignment of overall customer/rep experiences and end to end customer flow (buying, using, servicing, etc.) Call out any risks and assist cross functional teams with mitigation plans.
  • Ensure initiatives meet the business objectives and are ready for successful and on-time launch, with any risks identified and mitigations and contingencies in place.
  • Lead the go to market launch process, briefing cross functional support teams, planning, reviewing, and approving frontline training and customer-facing marketing support content for accuracy and consistency, ensuring alignment of key messaging and positioning across all channels
  • Lead the creation and approvals process of Frontline positioning and all up FAQs ensuring the outcome aligns with the key marketing message and frontline needs.
  • Provide ongoing consumer channel support to ensure initiatives are meeting business goals and support of frontline to enhance training and positioning when necessary, across the product lifecycle.
  • The role requires strong cross-functional partnership across the enterprise; specifically, with sales, customer service, product management, and web strategy operations leadership to ensure detailed execution of T-Mobile products and services
  • Proven track record of defining and driving go-to-market strategies.Qualifications:
    • Bachelor's Degree, Preferred
    • 4-7 years Marketing or relevant experience (Desired: wireless or technology experience)Minimum Qualifications :
      • * At least 18 years of age
      • * Legally authorized to work in the United States
      • * High School Diploma or GED
      • * T-Mobile requires all employees in this position to be fully vaccinated for COVID-19 prior to starting work. The CDC defines "fully vaccinated" as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. T-Mobile will require proof of vaccination and consider requests for exemption from this requirement during the offer phase as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause T-Mobile undue hardship or pose a direct threat to
      • #LI-CorporateT-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.Never stop growing!T-Mobile doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward.If you'd like to receive more information about careers at T-Mobile, sign up for the T-Mobile Talent Community today! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Keywords: T-Mobile, Dallas , GTM Manager - Consumer Prepaid, Executive , Frisco, Texas

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