Vice President - Technical Support Engineer (Collaboration Services)
Company: Citi
Location: Argyle
Posted on: January 26, 2023
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Job Description:
About Citi:Citi, the leading global bank, has approximately 200
million customer accounts and does business in more than 160
countries and jurisdictions. Citi provides consumers, corporations,
governments, and institutions with a broad range of financial
products and services, including consumer banking and credit,
corporate and investment banking, securities brokerage, transaction
services, and wealth management.As a bank with a brain and a soul,
Citi creates economic value that is systemically responsible and in
our clients' best interests. As a financial institution that
touches every region of the world and every sector that shapes your
daily life, our Enterprise Operations & Technology teams are
charged with a mission that rivals any large tech company. Our
technology solutions are the foundations of everything we do from
keeping the bank safe, managing global resources, and providing the
technical tools our workers need to be successful to designing our
digital architecture and ensuring our platforms provide a
first-class customer experience. We reimagine client and partner
experiences to deliver excellence through secure, reliable, and
efficient services.Our commitment to diversity includes a workforce
that represents the clients we serve from all walks of life,
backgrounds, and origins. We foster an environment where the best
people want to work. We value and demand respect for others,
promote individuals based on merit, and ensure opportunities for
personal development are widely available to all. Ideal candidates
are innovators with well-rounded backgrounds who bring their
authentic selves to work and complement our culture of delivering
results with pride. If you are a problem solver who seeks passion
in your work, come join us. We'll enable growth and progress
together.About Our Team:Citi Technology Infrastructure (CTI)
provides the critical technical foundation for Citi's operations
and is responsible for delivering reliable IT solutions, scalable
infrastructure services, and secure capabilities while creating a
trusted customer experience and enabling Citi's workforce to be the
best for our clients. Making the bank simpler, greener, and better
connected while powering it with trusted, well-secured data, and
automating policy enforcement through code are all at the heart of
our refreshed global strategy. Data Quality, Simplification,
Environmental Stability, Automation, and Service Excellence are the
key pillars and priorities on our strategic journey.CTI Business
Operations enables technology managers across the organization to
effectively manage their resources and deliver their commitments in
support of CTI's strategy, goals, and performance metrics. This is
achieved through the provision of commercial aspects of CTI,
analytics and reporting (including expense and productivity),
workforce, real estate, supplier management, leadership and talent
development, including entry level and pipeline programs, and
employee engagement and communications.The Employee Engagement,
Product Marketing, and Change Adoption Team manages and strengthens
CTI's internal employee engagement, culture, onboarding, as well as
talent and development initiatives. The team elevates knowledge and
understanding of organizational changes and structures within CTI,
ensures awareness of technology strategies across CTI and Citi, and
drives user adoption through change management and impactful
technology marketing.In CTI, we are focused on delivering the best
for our clients, and we know that to do this we need a talented
team with diverse experiences, backgrounds and skills.Job
Overview:This is a challenging and exciting opportunity to work on
Collaboration Service ( Confluence / Jira) platform. The team works
side by side with Developers & Engineers in providing technical
support and integration with application. The IDEAS (Inventory Data
and Enterprise Application Services) organization has set an
ambitious goal to setup secure development environment and invest
in latest technology that improves user experience. As part of the
technology team, you will play a key role in achieving that
goal.The role requires a good understanding of collaboration
services, provided by Confluence & Jira technology stack and
familiarity with Agile development methodology. A significant set
of challenges revolves around the understanding of multiple
technology stacks in our environment and the ability to quickly
learn those from collaboration service integration perspective.Key
Responsibilities/Requirements
Keywords: Citi, Dallas , Vice President - Technical Support Engineer (Collaboration Services), Executive , Argyle, Texas
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