Assistant Store Manager - Northpark Center
Company: JJill
Location: Dallas
Posted on: January 27, 2023
Job Description:
Our Brand : J.Jill is a premier omnichannel retailer and
nationally recognized women's apparel brand committed to delighting
customers with great wear-now product. The brand represents an
easy, thoughtful and inspired style that reflects the confidence of
remarkable women who live life with joy, passion and purpose.
J.Jill offers a guiding customer experience through more than 280
stores nationwide and a robust e-commerce platform. J.Jill is
headquartered outside Boston.Overview : The Assistant Manager
supports the Store Manager in maximizing store potential, achieving
sales productivity goals and profitability as well as hiring,
coaching and developing associates as selling and style advisors.
Works closely with the Store Manager to carry out corporate
policies and assist with ensuring excellent J.Jill visual
merchandising and operational standards. - In the absence of the
Store Manager and Co-Manager, the Assistant Manager acts in the
capacity of the Manager on Duty.Responsibilities : Sales Generation
and PerformanceProvides leadership in achieving individual and
store sales and productivity performance goals:
- Review all store goals and results and assist with implementing
actionable plans to improve store performance if necessary
- Ability to forecast business and communicate appropriate goals
to associates to drive results and hold teams accountable, while
managing expenses
- Assist with communicating store and individual goals to all
associates in the store and use metrics to motivate associates to
contribute their best efforts
- Utilize the current store reports and tools to consistently and
effectively coach and communicate goals and priorities to all
associates
- Identify and celebrate individual and team successes
- Build customer loyalty by leading associates to create genuine
connections with customers, assist with company sponsored outreach
to acquire new customers and participate in local customer outreach
opportunities to increase customer visit frequency
- Work with customers to resolve merchandise and customer service
issues timely and effectively, ensuring a positive customer
experience and continued customer loyaltyCoaches Store TeamPromote
a positive and energetic store atmosphere of teamwork as well as
individual associate contribution:
- Act as a role model for selling culture by delighting customers
with service that is unique to their needs and helping customers
build an entire wardrobe by providing guiding, helpful advice
- Ensure an effective leader is scheduled and functioning in the
role of sales leader on the sales floor at all times
- Challenge individuals to learn and grow and try new skills and
selling approaches and share successes with one another
- Encourage store associates to try on new styles to enhance
product knowledge
- Encourage store associates to project J. Jill brand and style
advisor imageTalent Management
- Assist the Store Manager in identifying and recruiting talent
to support J. Jill culture and brand goals and objectives, and
assist with filling open positions in a timely manner
- Conduct ongoing training and development of all associates on
selling culture and techniques, policies and procedures, and
operational and visual merchandising standards
- Assist the Store Manager with evaluating associate performance
and developing associate skills and knowledge through feedback and
challenging assignments -Visual Merchandising
- Assist with planning and executing floor set and ongoing
re-merchandising of store
- Ensure excellent visual standards are consistently
maintained
- Replenish the sales floor according to minimum product level
standards -Operational Excellence
- Assist with developing weekly store schedules to maximize
coverage during peak selling time. Adjust schedules as needed to
meet customer needs
- Ensure daily use of current reports and tools to plan strategy
of floor coverage and management of tasks
- Participate in all operational areas and functions including:
knowledge and implementation of all company policies and
procedures, marketing, product replenishment, markdowns and
promotions, store cleanliness and backroom organization
- Assist with protecting company assets and reduce merchandise
shrink by overseeing internal, external and administrative
inventory processes according to company procedures
- Ensure compliance to company policies and procedures, and
federal, state, and local employment laws to ensure a safe
environment and protect Company assets
- Work with the Store Manager as needed on loss prevention
investigationsQualifications :
- 2-4 years Women's Specialty Retail experience required, 1+
years in a Store Management position preferred
- Point of Sale and general office software technical
experience
- Experience in relevant Human Resource processes
- Strong leadership qualities, training and team building skills
Excellent customer service skills with statistical track record in
all areas of salesExperience in recruiting and retaining a talented
sales and support team - - - - - - Strong communication and
analytical skills Strong style, merchandising and wardrobing skills
-About Us : At J.Jill, our success is guided by a culture that
values the intrinsic art of creativity and the data science
required to drive our future growth. We are collaborative and
data-centric, with every associate focused on creating our
customer's unique experience and delivering results through our
omnichannel business model. We embrace each other's differences and
unique perspectives and consider all applicants for employment
without regard to race, color, religion, gender, sexual
orientation, national origin, age, disability, gender identity and
expression, marital or military status. We also provide reasonable
accommodations to qualified individuals with disabilities in
accordance with the Americans with Disabilities Act and applicable
state and local law.
Keywords: JJill, Dallas , Assistant Store Manager - Northpark Center, Executive , Dallas, Texas
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