Operation Director

Company: SUL LEE LAW FIRM, PLLC
Location: Dallas
Posted on: January 27, 2023

Job Description:

Rapidly Growing Dallas-based Business/IP Law Firm Seeks Law Firm Operation Director:

This position is suited for someone who has:



--- Experience in using operational skills and acuity to grow professional service firms
--- Experience with a fast pace of small/mid-size firm and rapid growth
--- Passion and love for building structure by developing KPIs
--- Thrive off taking an idea, executing and delivering result
--- Strong interest in serving international clients
--- Excellent leadership skills

Sul Lee Law Firm is one of the fastest-growing law firms in Dallas Texas. Our mission is to help businesses grow and get through difficult times by being trusted advisors. We are looking for a full-time Law Firm Director of Operation who will join us in our cause and help us grow to the next level and beyond.
This Law Firm Operation Director is a professional, executive-level position. As the most senior non-attorney member of the team, the Director will be THE key point of leadership to all staff members and work closely with the Owners on firm-wide strategy, systems development, and retaining an all-star team. The Operation Director will be involved in all phases of administration, personnel, finances, facilities, technology, and security, and will be responsible for planning, organizing, directing, and controlling the day-to-day operations of the Firm. We need an Operation Director who is a PRO at workflow and project management, who deeply understands employee engagement, who is metrics-driven and KPI-obsessed, and who will be invested in making important contributions to the success of the Firm.

Responsibilities:
We need a full-blown, bona fide professional Law Firm Operation Director who has experience running an office and building a successful business. This is a position akin to an Executive Director, Director of Operations, Legal COO, and Controller.We are NOT looking for an Office Manager or an Administrative Assistant. -The position encompasses a wide range of activities with involvement in all phases of administration, personnel, finances, facilities, and business systems. We need someone with the experience and maturity to work closely with the Owner and key staff on strategy, policy, problem-solving, and decision-making. This position will be responsible for planning, organizing, directing, and controlling the day-to-day operations of the Firm, and for directing the implementation of Firm policies.

Qualifications:
An ideal candidate will have evidence of prior success with:
--- At least 5 years of experience as a Professional Legal Administrator, Operation Director or in a COO-level role for a professional services company
--- Playing a role in the management of 25+ people and budgets of $7,000,000 or more
--- Working directly with the primary stakeholders of businesses, providing objective analysis, assessing and incorporating feedback, and executing strategic decisions
--- Measuring what matters, developing key reports, and using reports to make and justify business decisions (P and L, budget variance, cashflow forecasts)
--- Systems management and process refinement to ensure matters are handled appropriately so that client needs are met, legal ethical requirements are met, and clients receive excellent service
--- Employee engagement and leadership, supervision, and termination
--- Managing vendors such as bookkeepers, accountants, and technology services
--- Must have previous knowledge of legal or other professional service organizations and have significant experience managing all business operations. Experience in HR, operational process refinement, and budgeting and planning are of the highest importance

Skills and Abilities
--- Analytical Thinking: Ability to structure and process qualitative and quantitative data to draw insightful conclusions from it
--- Organization and Planning: Ability to plan, organize, schedule, and budget in an efficient and productive manner that keeps the big picture in clear view
--- Leadership: Can confidently manage support staff and delegate as necessary, maintaining good interpersonal relations and communications with lawyers and support staff, and helping to safeguard and cultivate the firm's corporate culture
--- Playing a role in the management of teams of 15+ people and budgets of $7,000,000 or more
--- Systems management and process refinement to ensure matters are handled appropriately so that client needs are satisfied, legal & ethical requirements are met, and clients receive excellent service
--- Employee engagement and leadership, supervision, and termination
--- Measuring what matters and using common financial reports to make business decisions (budget variance, P&L, cashflow forecast)
--- Managing vendors such as bookkeepers, accountants, and technology services

We care about skills and experience. We care just as much about your behaviors, habits, and attitudes---the right person for this role must:
--- Be a solution finder and execute the solution
--- Be a positive leader
--- Understand the importance of a strong team
--- Understand the pain that growth entails

About Company:
Sul Lee Law Firm?



Sul Lee Law Firm is a fast-growing business, commercial, and IP litigation/transactional firm. The firm was established in 2013, and since 2018, we have experienced 30-60% growth year after year. Our firm was selected as one of the fastest-growing law firms by Law firm 500 in 2020, 2021, and 2022. We deal heavily with a lot of international clients and different cultures. If you are fascinated or familiar with diverse cultures, beliefs, and understanding, our firm is truly diverse and international. Our team is energetic, creative, and fun!

We have distinguished ourselves by providing practical solutions as well as courtroom wins and maintaining long-term relationships with clients ranging from startup businesses to large international conglomerates. Join us and help us grow the firm by continuing our mission to build clients the future they deserve while maintaining a healthy life-work balance. -

Keywords: SUL LEE LAW FIRM, PLLC, Dallas , Operation Director, Executive , Dallas, Texas