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CCIP Operations Manager

Company: The James Allen Companies Inc
Location: Dallas
Posted on: January 27, 2023

Job Description:


  • In-Depth Problem Solving and Analysis
  • Process Driven
  • Results Oriented
  • Relationship Management
  • Planning and Organizing
  • Coaching and Developing Others
  • Customer Focus
  • Teamwork and Collaboration
  • Functional Acumen

    Job Description
    Position is located in Richardson, TX
    Bachelor's degree is required
    Three (3) or more years of insurance-related work experience is required
    Basic knowledge of standard casualty insurance coverages

    • General Liability
    • Umbrella / Excess Liability
    • Workers' Compensation
    • Prior experience with wrap-up insurance programs [Contractor-Controlled Insurance Program (CCIP) or Owner-Controlled Insurance Program (OCIP)] is preferred
    • Prior experience successfully managing, supervising or leading a team in a high-volume work environment is preferred

      Preferred professional designations:

      • Construction Risk and Insurance Specialist (CRIS)
      • Associate in Risk Management (ARM)

        Position Description
        The CCIP Operations Manager leads a team of individual contributors and is responsible for the internal CCIP policy and enrollment administration activities. This role also contributes to the overall RMS
        Department's CCIP strategy. A successful candidate demonstrates the ability to direct the daily responsibilities of the CCIP Administration team, improve current procedures and interacts with
        Member CCIP administrators, enrolled subcontractors, outside broker/excess carrier partners and RMS Department personnel.

        Key Relationships
        This role is responsible for developing and maintaining the following relationships:

        • CCIP Administration Team
        • RMS Operations Manager
        • Vice President of Insurance Operations
        • Director, Risk Management
        • Chief Risk Officer

          IT Department

          • EXTERNAL
          • Members
          • Excess broker and carrier partners
          • Third-party CCIP administrators and software vendors

            Position Responsibilities
            Daily Responsibilities include but are not limited to:

            • Oversee the daily administrative activities performed by the CCIP Administration Team and monitor production metrics
            • Coordinate internal data requests and information needs to support the operational goals of the CCIP program
            • Support Members with the administrative responsibilities of their CCIP programs, including training and troubleshooting
            • Manage the policy data and statistical reporting activities and resolve state compliance/regulatory requests
            • Periodic Responsibilities include but are not limited to
            • Establish individual and team goals for the CCIP Administration Team and perform periodic feedback sessions and annual performance reviews
            • Perform internal training and identify areas for process improvement
            • Coordinate, develop, and document Member CCIP administration strategies
            • Solicit periodic feedback from Member CCIP administrators to improve the administration process and contribute to improvements to the CCIP administration websites
            • Participate in CCIP administration orientation and education meetings; travel as requested
            • Coordinate annual insurance renewal activities for the CCIP program
            • Contribute to special projects and any other CCIP program-related activities, as assigned

Keywords: The James Allen Companies Inc, Dallas , CCIP Operations Manager, Executive , Dallas, Texas

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