Store Manager - Assistant-Azle, TX
Company: Albertson's
Location: Azle
Posted on: January 27, 2023
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Job Description:
Job Description
JOB TITLE: GM/HBC Asst Manager
REPORTS TO: GM/HBC Manager
SALARY OR HOURLY: Hourly
LOCATION: Retail
DEPARTMENT: GM
DATE: September 2017
JOB CODE(S)
ALBERTSONS: 11742
RANDALLS/TOM THUMB: 15366
PURPOSE:
Exemplifies and ensures strong customer service in all areas of the
job. Provides a superior quality product that exceeds the
customers' expectations. Working knowledge of the department
functions, and maintains adequate amount of inventory. GM/HBC
Assistant Managers are primarily responsible for assisting with
keeping and maintaining inventory, processing administrative
paperwork and maintaining accurate department records.
DUTIES AND RESPONSIBILITIES:
--- Maintains an atmosphere of enthusiastic customer awareness with
an emphasis on providing fast and friendly Customer Service.
--- Assists customers by making product suggestions.
--- Engages in suggestive selling and other sales techniques via
telephone, in-store intercom announcements and one-on-one customer
interaction.
--- Answers and responds to incoming calls appropriately. Receive
and appropriately resolves customer complaints and reports to Store
Director as needed.
--- Responsible for total store operations in the absence of the
Store Director (See Store Director job description).
--- Monitors production process following company procedures and
profitability.
--- Builds GM/HBC displays, rotates and discards outdated or
spoiled product. Ensures cleanliness of work area and
department.
--- Implements effective promotional and seasonal displays.
--- Ability to follow and maintain department standards and
requirements.
--- Monitors employee' productivity and evaluates overall
performance.
--- Specific knowledge of duties performed by all department
employees. Including but not limited to opening and closing
duties.
--- Assists with Scheduling, supervising, training and assigning
duties to department employees.
--- Train employees in store policies, sales and record keeping
procedures.
--- Identifies and trains employees with high potential for
advancement opportunities.
--- Working knowledge of company policies and guidelines as
outlined in the Albertsons/Tom Thumb Employee Handbook.
--- Responsible for insuring proper code dating for all products
within the department are being enforced.
--- May initiate personnel actions such as pre-employment
interviews, transfers, promotions, and disciplinary actions.
--- Assists with physical inventory taken every 6 months.
--- Controls inventory to ensure adequate product quantity, quality
and freshness and maintains inventory levels according to division
directives. Stocks and rotates product.
--- Assists with ordering general merchandise product and maintains
inventory levels according to Division directives. Supervises the
processing of all reclamation as well as maintains orderly and in
stock conditions in back room and all Drug Department areas.
--- Controls shrink and cost.
--- Implements correct product preparation techniques. Uses and
operates related equipment such as pallet jack, hand truck,
scissors, knives, safety cutters and Sterilox machine.
--- Performs receiving duties including breaking down loads,
verifying orders using invoices, inspecting quality, reporting
shortage, stocking and rotating product. Adheres to product
temperature and storage
GM/HBC Assistant Manager
September 2017
Page 2
guidelines and follows proper packaging techniques. Processes
administrative paperwork and maintains accurate department records.
--- Accurately completes maintains and monitor daily log sheet,
sales and labor and other required paperwork and logs.
--- Ensures that proper temperature levels for product are
maintained. Complies with retail labeling laws, federal and state
regulations, Company and code dating policies.
--- Complies with all workplace safety rules and regulations.
--- Ensures safety, cleanliness and sanitation of work area,
cooler, equipment and display area, including code date compliance
as required.
--- Implements emergency procedures in the event of equipment and
computer software malfunctions.
--- Operates computer software and electronic ordering devices to
order product.
--- May attend and participate in sales meetings. Communicates
sales goals, department performance and sales opportunities to
department employees to ensure positive results.
--- Complies with and ensures compliance with company grooming
standards and dress code.
--- Responsible for performing all job duties and responsibilities
safely, accurately and with honesty and integrity.
--- Other necessary and required duties.
SKILLS AND PHYSICAL REQUIREMENTS:
--- Requires strong communication and interpersonal skills and the
ability to maintain professional demeanor in regards to customers
and co-workers.
--- Requires a good understanding of overall company practices and
GM/HBC Department policies and procedures.
--- Ability to frequently reach, lift and maneuver objects of
varying dimensions and weights up to approximately 50 lbs. Bends,
stoops and reaches frequently. Pushes and pulls fully loaded hand
trucks and pallet jacks. Performs repetitious arm movement to
prepare, package and display products.
--- Manual dexterity and good eye-hand coordination are necessary.
Ability to stand for long periods of time.
--- Mental alertness is necessary to ensure safe and accurate
completion of work activities. Requires knowledge of basic
mathematics and weights and measures. Must have knowledge of
product variety, standards, perishability, product handling,
sanitation, labeling and department policies and procedures.
--- Operates telephone, pallet jack, hand truck, knives, scissors,
safety cutters and Sterilox machine. Utilizes cleaning supplies and
equipment.
--- Operates computer software and electronic ordering devices to
order product.
--- May be required to work nights, weekends and holidays.
Scheduled hours will vary. Good attendance is required.
--- Exposure to potential hazards exists with respect to equipment
and work aids necessary to perform job duties.
WORK ENVIRONMENT
--- Generally works in a temperature controlled environment.
Frequent exposure to refrigerated conditions and items at or around
35 -.
--- Occasional travel, including overnight travel, may be
required.
Disclaimer:
The above statements are intended to describe the general nature
and level of work being performed by employees assigned to this job
classification. They are not intended to be construed as an
exhaustive list of all responsibilities and skills required of
personnel so classified.
Keywords: Albertson's, Dallas , Store Manager - Assistant-Azle, TX, Executive , Azle, Texas
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