Manager Clinical Skills Training

Company: Texas Health Physicians Group
Location: Dallas
Posted on: January 27, 2023

Job Description:

Manager Clinical Skills Training _Are you looking for a rewarding career with family-friendly hours and top-notch benefits? We're looking for qualified candidates like you to join our Texas Health family._ Job Overview The Manager of Clinical Skills Training has tactical responsibility for the training team who executes THPG's basic clinical training and coaching programs to various clinical support staff, primarily but not limited to medical assistants.The position facilitates the THPG new practice manager onboarding program, departmental information updates for the training, and THPG practice manager meetings.The position works closely and collaboratively with other THPG Learning and Development leaders, the Clinical Program Manager, and across THR to continuously develop, evaluate, and monitor educational programs to meet organizational objectives and goals.The position manages the daily operations of all clinical staff training services and resources including but not limited to clinical operational solutions.The manager coordinates the design and delivery of training solutions for diverse audiences in ILT, virtual, eLearning, coaching sessions, and blended formats/platforms.The position possesses intimate knowledge of THPG's policies and procedures and workflow best practices for effective and efficient work in THPG ambulatory clinics by clinical support staff.The position coordinates with the Clinical Program Manager to ensure the standardization of clinical training, the consist training delivery and training accountability through carefully designed evaluation and assessment metrics and reports.At Texas Health Physicians Group we take seriously our mission to improve the health of those in our community. THPG includes more than 1,000 physicians, nurse practitioners and physician assistants dedicated to providing quality, patient-safe care at more than 240 offices located throughout the DFW Metroplex.THPG members are active in group governance and serve on multiple committees and councils. Ongoing Texas Health initiatives, like the Diversity Action Council and Living the Promise, have helped to create an inclusive, supportive, people-first, excellence-driven culture and workplace, making THPG a great place to work.As part of the Texas Health family, we employ over 24,000 employees and are among the areas top five largest employers. Come be a part of our exceptional team as we continue to provide outstanding care and deliver award winning results. You belong here Work location: Texas Health Physicians Group (THPG), Dallas, TX. Initially onsite Monday-Friday, but can be set up to be remote part of the week after process and expectations have been set. Core work hours: Monday - Friday, 08:00 AM - 5:00 PM. Job Duties Overall leadership, vision, and development of clinical staff training team. Team alignment to Clinical program goals, clinical training strategies, and adult learning principles.Hires, trains, supervises, manages, and develops direct reportsEnsures a high degree of standardization and execution consistency among direct reports and within training deliveryDirects and oversees the design and development of materials and content for Instructor Led Training (ILT), At-the-Elbow (ATE) training, eLearning, virtual, and blended learning programs.Sets the vision for development and delivery of basic clinical trainingOversees the design and development of all clinical staff training materialsOversees the collection of new practice manager training materials from THPG department leadersResponds to issue escalations related to training deficiencies and/or safety events where clinical staff training may be neededParticipates in project related to continuous improvements related to clinical staff workflows.Works with THRU, Vendors, and Practice Managers, and the Clinical Program Manager for Service Line (MA Preceptors & externs) to create pathways to recruit medical assistants and externs to secure permanent positions in THPG through new hire training, skill assessment, and coaching.Administrator of clinical training tools and materials for PMs, MAs, and others in MyTalent LMS and Sharepoint support sites.Special ProjectsCompletes new clinical-oriented projects, as assigned by chain of commandOther duties as assigned Education H.S. diploma or equivalent and 4 years additional experience in lieu of Bachelor's degree required. Bachelor's Degree required. Experience 5 years Medical Office experience to include a minimum of 2 years of leadership or practice management experience (with Bachelor's Degree) required. Or, 9 years Medical Office experience to include a minimum of 2 years of leadership or practice management experience (without Bachelor's Degree) required 1 year Outpatient Practice Management experience preferred1 year LMS Administration experience preferred1 year experience using Epic EMR systems preferred Licenses and Certifications RN - Registered Nurse, Or, LVN - Licensed Vocational Nurse, Or, MA - Medical Assistant Certified Medical Assistant required upon hire Skills _ Strong leadership/people management skills _Demonstrated abilities using business software (such as MS Office Suite), computer skills using desktop computers/laptops/smart phones, analytical/critical thinking skills, and knowledge of financial processes for organizations.Previous practice management experience (or experience working with Practice Managers)Have (or can obtain) Knowledge of THPG operational workflows, policies, and proceduresAbility to do training needs assessments to identify gaps between clinical skill needs and clinical training materials, resources, and courses. Well respected by peers and management and viewed as a valuable resource to their medical organization. Excellent organizational and planning skillsAbility to shape communication to appropriately address the rank and needs of the various clinical audiencesKeep records of all training and interventions and the outcomes to be reported and accessible to department leadership Why Texas Health? At Texas Health Resources, our mission is "to improve the health of the people in the communities we serve".We are one of the largest faith-based, nonprofit health systems in the United States with a team of more than 23,000 employees of wholly owned/operated facilities plus 2,200 employees of consolidated joint ventures in the greater Dallas Fort Worth area. Our career growth and professional development opportunities are top-notch and our benefits are equally outstanding.Join our award-winning Texas Health family and become a part of a team that is improving the health of our communities daily. You belong here.Here are a few of our recent awards: 2022 FORTUNE Magazine's "100 Best Companies to Work For " (8th year in a row) A "Top 100 Places to Work" for 2021 by The Dallas Morning News (10th time) as 2021 "20 Best Workplaces in Health Care and Biopharma" by Great Place to Work and Fortune (7th consecutive year, 6th year as ) "America's Best Employers for Diversity" list by Forbes A "100 Best Workplaces for Millennials" by Fortune and Great Place to Work A 2021 LinkedIn Top Companies in Dallas - Fort Worth list. This award recognizes the best workplaces for team members to grow their careers and honors companies that not only attract talent but also invest in the development of their employees.Explore our Texas Health careers sitefor info like Benefits, Job Listings by Category, recent Awardswe've won and more. Job Type: Full-timePay: Up to $134,000.00 per yearBenefits: 401(k) Dental insurance Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Relocation assistance Tuition reimbursement Vision insuranceSchedule: Monday to FridaySupplemental pay types: Bonus payWork Location: One location

Keywords: Texas Health Physicians Group, Dallas , Manager Clinical Skills Training, Executive , Dallas, Texas