Director, Client Strategy
Company: Pursuant
Location: Dallas
Posted on: March 21, 2023
Job Description:
The Director, Client Strategy will deliver exceptional client
results by providing sound, innovative, and strategic leadership to
a portfolio of accounts through a rigorous discipline of account
planning, strategy development, and project management.This role
requires comprehensive direct response knowledge including direct
mail and digital strategy, blending of analytical and leadership
skills, with an emphasis on leading and executing fundraising
campaigns. While the majority of the Director's time will be spent
in strategy development for the assigned portfolio of accounts,
project management may be required based on portfolio
needs.Strength in relationship-building and interpersonal skills
are a must. Ability to thrive in a high-velocity environment is
essential to success in this role.Key Responsibilities:Client
Partnership:
- Serves as day-to-day client contact for all communication
related to program strategy and results
- Leads regular strategy meetings and Pursuant program analysis &
planning meetings
- Develops comprehensive client communication plans and budgets
informed by program analysis and client goals
- Develops Pursuant program analysis & planning meeting
presentations in conjunction with data team
- Balances the needs of the client with proven best practices and
innovation to advance sound strategy and deliver strong
results
- Cultivates indispensable partnership between Pursuant and
client through delivery of sound strategies leading to strong
results and an agency-client relationship built on trust and
transparency
- Presents Pursuant work through skillful, accurate, and succinct
written and verbal communication
- Translates program results and trends into strategic
application
- Confidently presents ideas and data insights to day-to-day
client contact and senior client leadership
- Actively listens with the ability to identify client needs and
respond accordinglyInside Pursuant - Strategy:
- Develops quality, innovative, and creative ideas with the
support of the account team and senior leadership
- Facilitates strategic planning, internal communication, and
ensures all cross-functional team members understand project
parameters and scope of work
- Develops and organizes key project documentation including
strategy context documents and data request forms with associated
segmentation
- Reviews copy and design creative with eye on fundraising best
practices and client voice
- Leverages passion for and knowledge of the industry to enhance
Client's programInside Pursuant - Project Management:
- Plans and manages Client communication plan and workflow
throughout the agency from project initiation to project completion
and billing
- Sets clear timelines and expectations to help hold
cross-functional teams accountable
- Keeps team members informed of project developments and
addresses issues via regular status meetings and published status
reports
- Proactively identifies and formulates solutions to potential
project challenges
- Develops and organizes all project documentation including
roadmaps and copydocs
- Reviews production worksheets and print setups
- Reviews digital link proofs and test emailsFiscal
Responsibility:
- Closely monitors budget estimate and billing
- Meets with finance monthly to reconcile project summaries and
provides client billing and closing direction
- Identifies opportunities to expand existing budget and
reallocate unused budget dollars to new prioritiesPersonal
Leadership and Development:
- Embraces a culture of continuous learning
- Comfortable with change and can adapt as needed
- Consistently demonstrates integrity, common sense, and
professional maturity
- Seeks opportunities to test, learn, and grow in order to
produce better results that drive expanded business with existing
clients
- Displays a positive attitude and adaptability in stressful
situations
- Actively works to develop professional skills by seeking out
training and other development activitiesTeam Development:
- Ability to foster collaboration and accountability across team
members in order to mitigate challenges and ensure project
success
- Serves as a team leader on key projects and celebrates team
wins
- Provides clear direction/constructive feedback to team
membersSkills:Nonprofit fundraising acumen, strategic planning,
ability to manage competing priorities, strong interpersonal skills
including verbal and written communication, collaborative, agile,
proactive and independent management of deliverables, excellent
judgment and problem-solving skills, ability to apply fiscal
responsibility.Currently, client meetings are conducted virtually.
However, once normal travel patterns resume, travel up to 50% of
time may be required.Location:Remote work from homeBenefits:
- Competitive Medical/Dental/Vision health plans
- Free Short Term Disability and Life Insurance
- Company-paid HSA contribution + FSA's
- Matching 401(k)
- Flexible PTO
- Philanthropic PTO
- Flexible Work Schedule
Keywords: Pursuant, Dallas , Director, Client Strategy, Executive , Dallas, Texas
Didn't find what you're looking for? Search again!
Loading more jobs...