Delivery Director

Company: Kforce
Location: Dallas
Posted on: May 28, 2023

Job Description:

At Kforce, our culture of flexibility empowered through trust, technology and opportunity allows you to design your best life. Find the best path to your success by joining our award-winning Dallas team.---
Our team-oriented, collaborative and high-performing environment has led to continued recognition. We were named among the Dallas Business Journal's Best Places to Work 2019, as well as one of Dallas' Top Workplaces Award 2019, an award based solely on employee feedback. We were also named Kforce's 2020 Medium Team of the Year, an internal award that recognizes our top-performing teams for productivity, retention and revenue generation.
By joining our team, you'll have the opportunity to work with diverse clients across a wide range of industries, growing your book of business and your career. We offer continuous training and education tailored to help our associates reach their potential and adapt to changing markets.
We are well-poised to support and guide our associates with our strong leadership culture. Our Dallas leaders not only have over 18 years of combined tenure, but were also all promoted from within, and therefore are able to support our associates with unique industry and company knowledge, experience and insights. Our leadership tenure is a testament to our strong culture and our commitment to serve our clients, candidates and associates.---
---Our success in supporting---our people, especially through Kforce's transition to a fully remote environment, is reflected in our associate tenure, which ranges as high as 23 years. For two of the last three years, Kforce stock has been the number one performer in our peer group. We continue to increase internal promotions and our teams have been experiencing their most successful years yet. We offer you the tools, technology, flexibility and trust you need to thrive - come join us.



SUMMARY:



Facilitate the growth of field revenue, profitability and associate productivity by defining, coordinating and executing recruitment strategy for assigned Premier Partner. Through a matrix management structure with Field Leadership and SVP Client Development, efficiently manages the productivity of designated delivery resources and directs recruiting support activities on a national scale to achieve ongoing revenue growth, profitability, customer satisfaction, continuous quality improvement and productivity. Ensure appropriate scale by providing coordination and direction of dedicated resources to meet the assigned priorities and objectives.



ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Collaborate with market leadership and Premier Partner Sales Leadership to define market and Business Unit priorities with focus on coordinating recruiting resources to achieve short and long-term goals. Work closely with field and NRC leadership to evaluate and adjust priorities by establishing strategies to improve recruiting efficiencies and excellence in the delivery of services.
  
• In conjunction with Field Management, manage, mentor, and lead a team of recruiters in execution of directed initiatives.
  
• Collaborate with Market leaders and NRC leadership in the staffing, training, and development of all designated recruiters to the Premier Partner.
  
• Recommend and coordinates resource plans to support market objectives Primary point of contact to resolve escalated issues related to designated Premier Partner delivery team.
  
• Promote cross functional utilization and proactive sharing of account information.
  
• Establish and monitor daily, and weekly team delivery plan (goals, SLA's, define success, timeline) to achieve success for the Premier Partner. Provide ongoing direction and mentoring to ensure matrix team consistently meets KPI's and overall objectives.
  
• Work with various departments including Strategic Accounts and Proposal Services to assist with RFP's and initial rollout of new Strategic Initiatives relevant to the particular market.
  
• Understand and work with Field Leaders and Premier Partner Sales Leaders to forecast upcoming needs (spikes in business) to ensure appropriate delivery.
  
• Oversee job order prioritization to ensure the appropriate resources are focused in the right areas for maximum results.
  
• Evaluate existing partnerships; make recommendations for new partnerships and/or realignment based on POA goals/focus.
  
  
  
  MARKET BREAKDOWN FOR THIS POSITION:
  
  
  
  Premier Partners
  
  
  
  WORKING RELATIONSHIPS:
  
  
  
  • NRC Leadership - build consensus.
    
  • Field/Regional Leadership - build consensus and matrix management of Premier Partner assigned recruiters
    
  • Account Management and Executives - build consensus.
    
    
    
    SUPERVISORY RESPONSIBILITIES:
    
    
    
    Responsible for overseeing recruiters across various Field Offices assigned to support specific Premier Partner. Provides individual or team mentoring and coaching. Provides Field Leadership with performance feedback.
    

Keywords: Kforce, Dallas , Delivery Director, Executive , Dallas, Texas