Account Manager
Company: Southern Scripts
Location: Dallas
Posted on: November 18, 2023
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Job Description:
Account Manager - REMOTEWe wanted a PBM that worked better--- so
we created one. Liviniti, the leading disruptor in the PBM
industry, simplifies the complexities of navigating through the
Pharmacy Benefit Manager world by offering a value-added approach
to ensure the employer absolute freedom, control, and choice to
their health plan structure without compromising patient
experiences and outcomes. We improve healthcare and reduce rising
prescription costs for employers and their employees. We are
looking for individuals who are passionate, strong, and committed
to developing systems and service solutions that promote our
business goals and commitments.Liviniti is searching for incredible
talent! We continue to experience accelerated growth in a rapidly
changing industry. There's never been a better time to join our
team. We are currently seeking an Account Manager, This is a remote
position.Role and ResponsibilitiesAccount Managers provide overall
day-to-day customer service and support to Account Management to
ensure the effective execution of client objectives. This
individual is responsible to ensure project deliverables are
consistent with client service agreements, appropriate service
levels are achieved, project timelines and deliverables meet client
requirements, issues are identified and resolved timely, and client
satisfaction is achieved. Preparing account management related
documents such as member documents, meeting reports, and other
client communications and correspondence.Participating in and
documenting discussions during client meetings and conference
calls.Organization of member documents, reports, and other client
correspondence.Creating and/or providing feedback on project
estimates and timelines.Fielding and processing internal and
external information requests.Maintaining current work-in-progress
records and archives of past project information as
appropriate.Develop and maintain a working knowledge of client's
objectives, plan designs, and overall needs.Proactive communication
with clients.Abide by all obligations under HIPAA related to
Protected Health Information (PHI).If a HIPAA violation is
discovered, whether individually or by another, you must report the
violation to the Compliance Officer and/or Human Resources.Attend,
complete, and demonstrate competency in all required HIPAA Training
offered by the company.Flexibility to understand, appreciate and
embrace that this job description is not designed to cover or
contain a comprehensive listing of activities, duties or
responsibilities that are required of the employee. Duties,
responsibilities and activities may change or new ones may be
assigned at any time with or without notice.What We Have to
OfferOur benefits package is designed to keep our employees happy
and healthy - physically, mentally and financially. Medical,
Dental, Vision insuranceDisability and Life insuranceEmployee
Assistance ProgramRemote work optionsGenerous Paid-Time OffAnnual
Reviews and Development PlansRetirement Plan with company match
immediately 100% vestedRequired Skills and CompetenciesBusiness
AcumenOrganization skillsTime Management
skillsInitiativeFlexibilityCommunication ProficiencyCustomer/Client
FocusSense of Urgency Supervisory ResponsibilityThis position has
no supervisory responsibilities.Position Type and Expected Hours of
WorkThis is a full-time, salaried position. Days and hours of work
are Monday through Friday, 8:00 a.m. to 5:00 p.m., with occasional
after-hours or weekend duties. TravelSome travel expected for this
position.Required Education and ExperienceBachelor's Degree
required; or equivalent four (4) years external client facing
support or related account management experience in a healthcare or
Pharmacy Benefits Management (PBM) environment.2 years account
management experience.Demonstrate good presentation skills and
excellent negotiation skills.Experience with client or provider
relations.Intermediate or advanced proficiency with MS Excel, Word,
PowerPoint, Project, Outlook, and Adobe.Outstanding analytical
skills.Excellent verbal and written communication skills,
establishing rapport and working with others.Program performance
and understanding of healthcare analytics.Preferred Education and
ExperienceAccount management experience in PBM environment or
managed healthcare services.Liviniti, LLC and all entities provides
equal employment opportunities (EEO) to all employees and
applicants for employment without regard to race, color, religion,
sex, national origin, age, disability, or genetics. In addition to
federal law requirements, Liviniti complies with applicable state
and local laws governing nondiscrimination in employment in every
location in which the company has facilities. This policy applies
to all terms and conditions of employment, including recruiting,
hiring, placement, promotion, termination, layoff, recall,
transfer, leaves of absence, compensation and training.Liviniti
expressly prohibits any form of workplace harassment based on race,
color, religion, gender, sexual orientation, gender identity or
expression, national origin, age, genetic information, disability,
or veteran status. Improper interference with the ability of
Southern Scripts employees to perform their job duties may result
in discipline up to and including discharge. EOE M/F/V/D
PIa944d4843878-25660-33265684
Keywords: Southern Scripts, Dallas , Account Manager, Executive , Dallas, Texas
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