Account Manager
Company: Southern Scripts
Location: Dallas
Posted on: November 18, 2023
Job Description:
Account Manager - REMOTEWe wanted a PBM that worked better--- so
we created one. Liviniti, the leading disruptor in the PBM
industry, simplifies the complexities of navigating through the
Pharmacy Benefit Manager world by offering a value-added approach
to ensure the employer absolute freedom, control, and choice to
their health plan structure without compromising patient
experiences and outcomes. We improve healthcare and reduce rising
prescription costs for employers and their employees. We are
looking for individuals who are passionate, strong, and committed
to developing systems and service solutions that promote our
business goals and commitments.Liviniti is searching for incredible
talent! We continue to experience accelerated growth in a rapidly
changing industry. There's never been a better time to join our
team. We are currently seeking an Account Manager, This is a remote
position.Role and ResponsibilitiesAccount Managers provide overall
day-to-day customer service and support to Account Management to
ensure the effective execution of client objectives. This
individual is responsible to ensure project deliverables are
consistent with client service agreements, appropriate service
levels are achieved, project timelines and deliverables meet client
requirements, issues are identified and resolved timely, and client
satisfaction is achieved.
- Preparing account management related documents such as member
documents, meeting reports, and other client communications and
correspondence.
- Participating in and documenting discussions during client
meetings and conference calls.
- Organization of member documents, reports, and other client
correspondence.
- Creating and/or providing feedback on project estimates and
timelines.
- Fielding and processing internal and external information
requests.
- Maintaining current work-in-progress records and archives of
past project information as appropriate.
- Develop and maintain a working knowledge of client's
objectives, plan designs, and overall needs.
- Proactive communication with clients.
- Abide by all obligations under HIPAA related to Protected
Health Information (PHI).
- If a HIPAA violation is discovered, whether individually or by
another, you must report the violation to the Compliance Officer
and/or Human Resources.
- Attend, complete, and demonstrate competency in all required
HIPAA Training offered by the company.
- Flexibility to understand, appreciate and embrace that this job
description is not designed to cover or contain a comprehensive
listing of activities, duties or responsibilities that are required
of the employee. Duties, responsibilities and activities may change
or new ones may be assigned at any time with or without notice.What
We Have to OfferOur benefits package is designed to keep our
employees happy and healthy - physically, mentally and financially.
- Medical, Dental, Vision insurance
- Disability and Life insurance
- Employee Assistance Program
- Remote work options
- Generous Paid-Time Off
- Annual Reviews and Development Plans
- Retirement Plan with company match immediately 100%
vestedRequired Skills and Competencies
- Business Acumen
- Organization skills
- Time Management skills
- Initiative
- Flexibility
- Communication Proficiency
- Customer/Client Focus
- Sense of Urgency Supervisory ResponsibilityThis position has no
supervisory responsibilities.Position Type and Expected Hours of
WorkThis is a full-time, salaried position. Days and hours of work
are Monday through Friday, 8:00 a.m. to 5:00 p.m., with occasional
after-hours or weekend duties. TravelSome travel expected for this
position.Required Education and Experience
- Bachelor's Degree required; or equivalent four (4) years
external client facing support or related account management
experience in a healthcare or Pharmacy Benefits Management (PBM)
environment.
- 2 years account management experience.
- Demonstrate good presentation skills and excellent negotiation
skills.
- Experience with client or provider relations.
- Intermediate or advanced proficiency with MS Excel, Word,
PowerPoint, Project, Outlook, and Adobe.
- Outstanding analytical skills.
- Excellent verbal and written communication skills, establishing
rapport and working with others.
- Program performance and understanding of healthcare
analytics.Preferred Education and Experience
- Account management experience in PBM environment or managed
healthcare services.Liviniti, LLC and all entities provides equal
employment opportunities (EEO) to all employees and applicants for
employment without regard to race, color, religion, sex, national
origin, age, disability, or genetics. In addition to federal law
requirements, Liviniti complies with applicable state and local
laws governing nondiscrimination in employment in every location in
which the company has facilities. This policy applies to all terms
and conditions of employment, including recruiting, hiring,
placement, promotion, termination, layoff, recall, transfer, leaves
of absence, compensation and training.Liviniti expressly prohibits
any form of workplace harassment based on race, color, religion,
gender, sexual orientation, gender identity or expression, national
origin, age, genetic information, disability, or veteran status.
Improper interference with the ability of Southern Scripts
employees to perform their job duties may result in discipline up
to and including discharge. EOE M/F/V/D
PIbcfc14b35982-31181-33265684
Keywords: Southern Scripts, Dallas , Account Manager, Executive , Dallas, Texas
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