Brokerage Product Development Manager
Posted on: November 19, 2023
Before you apply to a job, select your language preference from
the options available at the top right of this page.
Explore your next opportunity at a Fortune Global 500 organization.
Envision innovative possibilities, experience our rewarding
culture, and work with talented teams that help you become better
every day. We know what it takes to lead UPS into tomorrow-people
with a unique combination of skill + passion. If you have the
qualities and drive to lead yourself or teams, there are roles
ready to cultivate your skills and take you to the next level.
This position provides customs brokerage expertise for
geographically aligned customs brokerage accounts. The incumbent
collaborates with other teams to maintain communication with key
clients and ensures operational execution of customer requirements.
This position identifies ways to improve service and implements
continuous improvement projects. The incumbent leverages detailed
knowledge of the customs brokerage and clearance process and
engages others to maintain and grow customs brokerage revenue. This
position facilitates activities (e.g., brainstorming sessions,
implementation of corrective action plans, etc.) to reduce churn
and identify opportunities to expand customer relationships.
--- Supports Primary Sales / Operations with customs brokerage
customer accounts, revenue retention, and churn reduction to
maintain revenue levels
--- Provides customs brokerage product expertise and input during
solution development, contract negotiation, statement of work, and
pricing agreement to maintain competitiveness and profitability
--- Participates in customer meetings and quarterly business
reviews to provide leadership and strategic vision as related to
customs brokerage impact on long-term partnerships
--- Ensures standard operating procedures and key performance
indicators are managed effectively to meet UPS goals and to ensure
--- Advises customers on supply chain improvement opportunities and
works collaboratively with other teams to develop solutions which
reinforce the UPS value-added proposition
--- Assists others to ensure UPS meets client customs brokerage
performance goals and expectations while minimizing negative
impacts to other departments
--- Gathers and shares customs brokerage customer service best
--- Reviews customs brokerage service standards with customers to
reach agreement on service levels and to retain business and manage
--- Provides excellent customs brokerage service to increase
--- Coordinates with other teams to conduct business and customer
--- Bachelor's Degree or international equivalent
--- Licensed Customs Broker
--- Bachelor's Degree or international equivalent in Business or
Additional Information for Internal Candidates:
Must be currently located in the same geographic location as the
job or willing to relocate yourself - Required
Hours: M-F, 8am to 5pm
Internal applicants must apply by end of day Sunday, 11/26/23
UPS is committed to providing a workplace free of discrimination,
harassment, and retaliation.
Employer will sponsor visas for specific positions . UPS is an
equal opportunity employer. UPS does not discriminate on the basis
origin/veteran/disability/age/sexual orientation/gender identity or
any other characteristic protected by law.
Must be a U.S. Citizen or National of the U.S., an alien lawfully
admitted for permanent residence, or an alien authorized to work in
the U.S. for this employer.
Company: UNITED PARCEL SERVICE
Category: Brokerage (Intl Trd Svcs)
Requisition Number: R23038376
Keywords: UPS, Dallas , Brokerage Product Development Manager, Executive , Coppell, Texas
Didn't find what you're looking for? Search again!