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General Manager

Company: TGIF (Thank God It's Friday)
Location: Dallas
Posted on: July 9, 2024

Job Description:

ROLE PURPOSE

The General Manager is responsible for ensuring a smooth dining and bar experience for customers. This includes timely seating and food delivery as well as proper attention from cocktail servers. Also responsible for the coordination of staff includes assigning sections in which cocktail servers work, ensuring adequate staffing for the anticipated meal count and adjusting staff levels when dining traffic is less than expected. KEY RESPONSIBILITIES AND ACCOUNTABILITES

  • Manage the restaurant and ensure the Company's standards of quality, service and operations are maintained to include: managing scheduled shifts, daily decision making, staff support, guest interaction, and planning while upholding standards, product quality and cleanliness.
  • Experience managing a cost center, and analyzing financial profit and loss results and other key performance data.
  • Managing others and provides ongoing and honest feedback, coaching and development to managers and employees.
  • Evaluates performance fairly and frequently and holds managers and team members accountable to results.
  • Maintain an accurate and up-to-date manpower plan of Restaurant staffing needs.
  • Use appropriate selection tools to interview all Restaurant hourly employees, ensuring employees hired meet Company standards.
  • Ensure compliance with safety and health regulations.
  • Hire, train, and supervise front of house staff, making sure they meet customer service and sales objectives.
  • Oversee preparation of public areas before guests arrive, and maintain cleanliness during business hours. QUALIFICATION REQUIREMENTS
    • 3 or more years' experience as a restaurant manager in a casual/fine dining environment
    • Must be capable of performing all functions and meeting qualification standards for all hourly positions
    • Prior knowledge and experience in purchasing and production
    • Must have extensive knowledge of fine wine and craft specialty drinks 1.) Are you able to perform the essential duties of the position for which you are applying without a reasonable accommodation(s)? If no, provide the accommodation needed in the area below. (Yes, No)* 2.) Can you perform well in a fast-paced service environment?* 3.) What is your experience level handling cash and providing change?* 4.) Are you willing to work a flexible work schedule including nights, weekends and holidays?* 5.) Are you willing to wear a uniform and follow grooming standards?* 6.) When dealing with difficult guests - customers, you should:* 7.) How many years of experience do you have in the position for which you are interested?* 8.) I am willing to do tasks outside of my job description which may include other side duties.* 9.) Do you enjoy working with and serving the public?* 10.) Are you able to lift up to 50 lbs and stand on your feet for long periods of time, with, or without an accommodation?* 11.) If you saw a co-worker stealing a small item or giving food to a friend without paying you would:* 12.) Have you ever worked for this company or franchise-owned location before* 13.) Are you currently in school?* 14.) Are you ServSafe Certified?* 15.) What is your experience level operating an electronic or computerized cash register?* What is your availability? Please list days and hours you are available.
      Will this availablility stay the same for at least the next six months? * If you are offered a position with our company, will be obtain your Servsafe food handler permit within 30 days? I consent to be contacted over SMS/Text for this job.
      #J-18808-Ljbffr

Keywords: TGIF (Thank God It's Friday), Dallas , General Manager, Executive , Dallas, Texas

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