DallasRecruiter
the smart solution for Dallas jobs

Manager, Inside Sales

Company: A. O. smith
Location: Haltom City
Posted on: April 18, 2019

Job Description:

Company / Location Information

Water technology is one of the fastest-growing industries in the world, and, as a leading global water technology company, A. O. Smith Corporation is at the center of the trend. We are a $3 billion company with 144-year history and employ more than 16,000 men and women. With manufacturing operations in the United States, Canada, Mexico, China, India, and Europe, A. O. Smith has the global reach to serve customers worldwide. We have sales and distribution in more than 60 countries around the world. A. O. Smith is committed to continuous improvement, not just in its factories and its processes, but in its people. We value people who are able to analyze problems and take rapid, decisive action.

Primary Function

Responsible for the day-to-day operations of the Aquasana Telesales team (call center environment) and for achievement of the highest level of satisfaction from external customers. Provide direction to the sales department that drives Aquasana's efforts to achieve optimum growth potential by emphasizing superior salesmanship while maximizing profitability. Telesales oversight includes; inbound and outbound call activity, attainment of established sales objectives and partnership with other departments in the organization assigned with maximization of direct to consumer sales opportunities.

What You Will Be Responsible For

* Employee Development Develop and maintain a comprehensive set of training materials to be used for new hire and ongoing sales team training. Audit a selection of inbound customer calls and score those calls against a sales scorecard. Provide feedback to team members as to areas of strength and opportunity. Develop Telesales action plans for all team members and serve as the point person to work the team member through the established plan

* Talent Assessment: Assess team performance and identifying opportunities for future growth. Responsible for staffing team based on needs of the business

* Pipeline Management Create, maintain and execute a monthly sales pipeline of quotes created by Telesales representatives during whole home customer interactions.

* People Management- Ensure that all team members are aware of their performance, and of the expectations of the company. Mediate issues, provide feedback, and enforce company policy as necessary.

* Qualifier Management- Ensure consistent management of the web order review process

* Customer Service- Serve as the point person for managing customer escalations. Work with team members to identify root cause issues and guide customers to resolution.

* Sales Achievement- Deliver monthly team sales goals by providing Telesales associates with all necessary tools for success while maintaining the utmost integrity throughout the customer s experience with Aquasana.

* Cross Functional Partnership- Ensure positive business relationships with support organizations, including product development, marketing, IT, manufacturing, logistics, finance, Customer Service, E-Media and Human Resources

* Other responsibilities may be assigned as necessary.

What You Will Bring

* High School Diploma required.

* Bachelor s Degree in related field or equivalent work experience preferred

* Minimum of 3 years Call Center related work experience.

* At least 2 years of supervisory/leadership experience.

* Proficient in basic office computer software, such as Microsoft Office Suite (e.g. Word, Excel, etc.); SAP or ERP/MRP experience a plus.

* Problem-solving and program management skills.

* An excellent work ethic.

* Must be a good communicator, both oral and written.

What We Offer

Great people make our organization great and because of that, we offer an onsite A. O. Smith Company merchandise store for our employees, employee discounts on water filtration products, a competitive salary and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance..

A. O. Smith values employee excellence. In our employment practices, we will not discriminate based on race, color, religion, sex, age, national origin, marital status, disability, or other legally protected status. We operate in a global environment and will strive to create a workplace where men and women from diverse backgrounds can thrive and achieve their fullest potential.

Keywords: A. O. smith, Dallas , Manager, Inside Sales, Executive , Haltom City, Texas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Executive Jobs


Current College Students - In-Store Management Executive Internship (Kansas City, KS)
Description: One of the world's leading and most recognized brands comes to life in our stores, where guests are still captivated by everything that made them fall in love with Target. Our approximately 1800 locations (more...)
Company: Target
Location: Dallas
Posted on: 04/21/2019

IT Applications Manager
Description: Position: IT Applications Manager br br Position Type: Direct Hire/Full Time br br Position Location: Euless, TX 76040 br br Position Details: The IT applications manager is responsible for (more...)
Company: Kelly Services
Location: Euless
Posted on: 04/21/2019

VP of Human Resources
Description: The VP of People is responsible for directing all of the people functions of the organization in accordance with the policies and practices of Publishing Concepts, the ethical and social consciences of (more...)
Company: Publishing, Dallas, TX
Location: Dallas
Posted on: 04/21/2019


Freelance Director of Photography for Thrillist
Description: Thrillist means fun. As eaters, drinkers, travelers doers, we serve the curious
Company: Thrillist
Location: Dallas
Posted on: 04/21/2019

88N Transportation Management Coordinator
Description: As a Transportation Management Coordinator, you will utilize your organizational skills to schedule and coordinate transportation for personnel and equipment, ensuring cargo and Soldiers make it to their (more...)
Company: Army National Guard
Location: Dallas
Posted on: 04/21/2019

Vice President, Research
Description: POSITION INFORMATION Requisition Number 5996 Job Title Vice President, Research Department Div of Rsrch Innov-Gen - 390020 Quick Link www.unthscjobs.com/applicants/Central quickFind61527 Shift Day Department (more...)
Company: UNT Health Science Center
Location: Fort Worth
Posted on: 04/21/2019

VP of Finance
Description: This position is the senior accounting executive in the organization and will serve as the key accounting subject matter expert to the executive team. Working closely with the executive leadership team, (more...)
Company: Construction / Project Management, Ft Worth, TX
Location: Fort Worth
Posted on: 04/21/2019

Manager Software Engineering IT-Application Development
Description: Responsible for managing a technical team of Software Engineers and Systems Developers. Oversees execution of analysis, development, administrative and maintenance/support activities related to enterprise-wide (more...)
Company: Builders Firstsource, Inc.
Location: Dallas
Posted on: 04/21/2019

VP of Operations
Description: The Tax Professional ndash Government, Operations Lead role owns the post-sale customer relationship across the Government customer sub-segment within Tax Professionals. The key areas of responsibility (more...)
Company: IT Services, Carrollton, TX
Location: Carrollton
Posted on: 04/21/2019

Senior Food Service Manager
Description: POSITION INFORMATION Requisition Number 154961 Job Title Senior Food Service Manager Official Title Senior Food Service Manager Position Number 00006861 Department Catering - 163730 Location Denton Is (more...)
Company: UNT Main Campus
Location: Denton
Posted on: 04/21/2019

Log In or Create An Account

Get the latest Texas jobs by following @recnetTX on Twitter!

Dallas RSS job feeds