DallasRecruiter Since 2001
the smart solution for Dallas jobs

Account Manager

Company: U.S. Security Associates, Inc
Location: Dallas
Posted on: November 11, 2019

Job Description:

The Account Manager is accountable for day-to-day operations of an assigned account, including hiring, training, disciplining and terminating staff. Build, improve and maintain relationships with clients and employees: develop & retain staff; coordinate needed support services and solve problems to effectively run the account. Meet or exceed financial & operational goals; provide quality customer service. Maintains or oversees maintenance of weekly operating schedules and completion of payroll for assigned security personnel. Provides after-hour emergency response as required. Essential Functions Supervise the day to day security operations of an assigned client site Manage a team of security officers, site and/or shift supervisors including hiring/selection, scheduling, payroll, training, coaching, development and support Ensure the client site is provided with high quality security services to protect people and property Build, improve and maintain effective relationships with both client and employees Coordinate necessary support services to effectively manage client site to meet or exceed financial and operational goals and provide quality customer service Additional Responsibilities Ensure all required reporting and contract compliance requirements are met. Assure regular communication of issues or program with Client Handle any escalated security issues or emergency situations appropriately. Other management responsibilities as determined by Client or District Manager. Communicate staffing needs via Requisition Form; assist recruiters in identifying, interviewing and hiring quality candidates. Develop staff in both technical and professional skills through performance management (coaching, counseling, disciplining, MSO training, annual formal performance evaluations, recognition, etc.) Assure that employee grievances are heard and resolved (with help from appropriate support employees, as required) and that personnel records are updated and accurate (Change of Status forms, rosters, etc.) Assure communication of policies, company announcements and job openings through a consistently updated READ file at each site. Meet all contractual scheduled hours with a minimum of unbilled overtime. Coordinate and/or conduct site-specific OJT, client-specific training, and annual refresher training for security personnel, as well as meet Allied Universal's corporate training standards. Develop / maintain operational procedures so that a valid, site-specific OPM and post orders are always available for emergency reference by the security staff. Manage uniforms, equipment, supplies and vehicles utilized at the account(s), maintaining appropriate inventories and maintenance checklists. Take a proactive role in communicating with the client and meeting his needs; meet with regularly, listen to issues, provide security and technical expertise and solutions. Ensure complete customer satisfaction. Valid guard card/license, as required in the state for which you are applying. Capably utilize WinTeam for scheduling and billing, and to produce reports (such as Scheduling Activity, invoice Aging by tiers, Training Summary and Training Detail reports) that require interpretation and action for effective business management. Enforce Allied Universal policies as outlined in the handbooks, executive memos and on the portal. Qualifications Four year degree in Criminal Justice, Business Administration or related field Previous Contract Security, facilities management, military or law enforcement experience At least 2 years of business management/operations/supervisory experience (depending on size/scope of client). Ability to develop and grow customer relationships. Experience in hiring, developing, motivating and retaining quality staff. Outstanding interpersonal and communications skills required. Ability to work in a team-oriented management environment with the ability to work independently. Ability to manage multiple priorities, complex situations, a diverse team of employees and client requirements on an ongoing basis. Previous payroll, billing and scheduling experience preferred. Ability to work in a team-oriented management environment while having an entrepreneurial attitude. Key Competencies: Staff Management, Financial Management, Integrity, Problem Solving, Conflict Management, Time Management, Customer Focus, Timely Decision Making, Motivating and Directing Others, Drive for Results. EOE/Minorities/Females/Vet/Disability Allied Universal is an Equal Opportunity Employer committed to hiring a diverse workforce. Allied Universal will provide qualified individuals with reasonable accommodations pursuant to the Americans with Disabilities Act and/or any other applicable state or local laws. We are committed to hiring veterans and reservists. Since 2013, we have hired over 25,000 heroes. *SAJ *CB-CE

Keywords: U.S. Security Associates, Inc, Dallas , Account Manager, Executive , Dallas, Texas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Executive Jobs


Compliance Risk Manager Senior
Description: Purpose of JobWe are currently seeking a talented and motivated Compliance Risk Manager Senior for our Tampa Crosstown Fl, San Antonio, TX, Plano, TX, Phoenix, AZ or remote locations. br Provides (more...)
Company: USAA
Location: Melissa
Posted on: 11/13/2019

Principal Associate, Supplier Management
Description: Plano Town Center 31064 , United States of America, Plano, TexasAt Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer (more...)
Company: Capital One
Location: Rowlett
Posted on: 11/13/2019

Lead Compliance Risk Manager (CRA)
Description: Purpose of JobProvides second-line independent oversight and guidance regarding business products, services, and processes through a compliance framework to ensure they are executed in accordance with (more...)
Company: USAA
Location: Melissa
Posted on: 11/13/2019


Lead Compliance Risk Manager (UDAAP)
Description: Purpose of JobWe are currently seeking a talented Lead Compliance Risk Manager UDAAP for our San Antonio, TX or Plano, TX, Tampa, FL, Phoenix, AZ office. br br Provides second-line independent oversight (more...)
Company: USAA
Location: Grand Prairie
Posted on: 11/13/2019

Care Manager II (RN) - Field/Remote (Midland)
Description: Position Purpose: Perform care management duties to assess, plan and coordinate all aspects of medical and supporting services across the continuum of care for select members to promote quality, cost (more...)
Company: Centene Corporation
Location: Joshua
Posted on: 11/13/2019

Compliance Risk Manager Senior
Description: Purpose of JobEnterprise Compliance Program Office - supporting Annual Compliance Plan Administration, Compliance Risk Assessment and Monitoring Oversight for the Enterprise br Provides second-line (more...)
Company: USAA
Location: Rowlett
Posted on: 11/13/2019

EONE INTEGRATION MANAGEMENT OFFICE BUSINESS ANALYST (Data Mgmt Consultant 3)
Description: Job Description br At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of (more...)
Company: Wells Fargo Bank
Location: Cedar Hill
Posted on: 11/13/2019

Director, Compliance and Operational Risk Testing
Description: Purpose of JobAs a member of the second line of defense, oversees the execution of independent testing under the Enterprise Testing program methodology to ensure departmental processes and activities (more...)
Company: USAA
Location: Plano
Posted on: 11/13/2019

VP, Originator I, Commercial Real Estate Multifamily (Multiple Locations)
Description: Bethesda Metro Center 17049 , United States of America, Bethesda, MarylandAt Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive (more...)
Company: Capital One
Location: Bedford
Posted on: 11/13/2019

Compliance Risk Manager Senior
Description: Purpose of JobEnterprise Compliance Program Office - supporting Annual Compliance Plan Administration, Compliance Risk Assessment and Monitoring Oversight for the Enterprise br Provides second-line (more...)
Company: USAA
Location: Allen
Posted on: 11/13/2019

Log In or Create An Account

Get the latest Texas jobs by following @recnetTX on Twitter!

Dallas RSS job feeds