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Clinical Operations Data Analyst

Company: Specialists On Call/SOC Telemed
Location: Dallas
Posted on: May 16, 2022

Job Description:

Job DescriptionSOC Telemed (SOC) is the leading national provider of acute telemedicine technology and solutions to hospitals, health systems, post-acute providers, physician networks, and value-based care organizations since 2004.The Clinical Operations Analyst will report to the Director of Analytics and is responsible for clinical data analytics and visualization. This individual will focus on developing dashboards, reports, and other data visualization methods. The Clinical Operations Analyst must understand healthcare consult data to analyze the business needs and build robust dashboards/reports for external clients and internal users. The individual should have the ability to work from beginning to end of a project and work with other members of the same team as well as other teams in the organization.Essential Functions

  • Provide training to internal employees (Client Success Team, Implementation team, etc.) and external clients (Facilities and physicians) on existing reports.
  • Manage ad-hoc external requests and generate external client reports
  • Ensure clinical quality and reporting accuracy by validating reports for billing and clinical metrics
  • Transform large amount of data accurately and efficiently through ETL process for different reporting requirements (different levels of aggregating and data cleaning)
  • Ability to work independently to resolve data integrity and integration issues with various team members across various departments
  • Work in coordination with the Analytics Director to communicate with other teams to gather data for board meetings, earning calls and quarterly reporting
  • Perform periodic and ad-hoc analyses that support operation, analytics, and finance. Working directly with the operation/scheduling, sales, and implementation teams
  • Assist with report development and additional requests as neededUnderstand levers to the physician supply requirements and provide capacity planning to optimize supply and demand equation while supporting excellent patient careDevelop and report robust key performance indicators with the Analytics Director that drive business growth including sales pipeline opportunities, workforce productivity and customer profitabilityTranslate and articulate analytical results with common sense approach to non-technical business audience including executive management, clinical staff, and external clientsRequirementsKnowledge, Skills and Abilities
    • Ability to translate business needs into technical requirements and vice versa with strong communication skills
    • Programming Language (Python or R) that focuses on ETL for large amount of data
    • SQL (complex joins, aggregating functions, partitions, variables, and stored procedures with parameters)
    • Excel (pivot table, vlookup)
    • Ability to design and mock-up dashboards for future projects
      • Tableau (parameters, calculated fields, level of detail calculations). Prefer candidates with TabPy analytics extension knowledgeEducation/Experience
        • Bachelors Degrees in the field of Statistics, Computer Science, Math, Finance or Economics or similar with 2-3 years of work experience
        • Hands on experience with data warehouse/business intelligence reporting environment
        • Prior experience analyzing data sets with healthcare and medical experience preferred.BenefitsAs part of its total compensation strategy, SOC Telemed provides its employees with a comprehensive benefits package. The benefits program is designed to provide you with the opportunity to select benefit options that best fit your lifestyle and personal choices.Benefits Include:
          • Health Insurance (Medical, Dental, Vision)
          • Health Savings Account
          • Flexible Spending (Medical and Dependent Care)
          • Employer Paid Short and Long Term Disability
          • Employer Paid 1x Life and AD&D (Supplemental available)
          • 401(k) & Roth 401(k) with company match
          • Paid Time Off/Paid Holidays
          • Pregnancy and Parental Leave
          • Military Leave Pay
          • #LI-RemoteSOC Telemed, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, marital status, national origin, disability, protected veteran status, race, religion, sex, or any other characteristic protected by applicable laws, regulations, and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. a division of SOC Telemed.

Keywords: Specialists On Call/SOC Telemed, Dallas , Clinical Operations Data Analyst, Healthcare , Dallas, Texas

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