Clinical Call Representative (PRN/Part-Time weekly
Company: Labcorp Drug Development - USA
Location: Dallas
Posted on: January 26, 2023
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Job Description:
The Clinical Recruiter II is responsible for handling all public
inquiries pertaining to study participation. Schedules screening
appointments for qualified participants.Duties and
Responsibilities:Receiving and placing calls from and to potential
study participants.Enter medical history and demographic
information from potential study participants into computerized
database.Communicate study information to potential
participants.Phone screen participants according to the scripts
provided for each study.Schedule screening appointments for
potentially qualified participants.Confirm screening
appointmentsMake recommendations for process improvement.May assist
in training new employees.May ensure the website and phone system
information is accurate and current.May respond to all inquiries
from participants from the Labcorp Drug Development CRU email
account.Liaison with screening department in coordinating all
necessary screening information needed for recruitment.May assist
with obtaining medical reports from General
Practitioners.Cross-trained in other departments, as needed.May
assist in maintaining current recruiting manual.May attend
out-reach programs to recruit participants.Participate and assist
in developing continuing education plan directed at improving
skills and facilitating personal and unit growth.Notifies the
Recruitment Supervisor or designee of any concerns or problems in a
timely manner.Performs other related duties as
assignedQualifications:HS Diploma or equivalentKnowledgeable in
computer programs (e.g. word processing).Strong attention to detail
and high degree of accuracyStrong written and verbal communication
skillsAbility to follow precise directions and read from a
scriptHigh degree of professionalism and customer service1-2 years
in customer service or call centerKnowledge of medical terminology
preferredLabcorp is proud to be an Equal Opportunity Employer:As an
EOE/AA employer, Labcorp strives for diversity and inclusion in the
workforce and does not tolerate harassment or discrimination of any
kind. We make employment decisions based on the needs of our
business and the qualifications of the individual and do not
discriminate based upon race, religion, color, national origin,
gender (including pregnancy or other medical conditions/needs),
family or parental status, marital, civil union or domestic
partnership status, sexual orientation, gender identity, gender
expression, personal appearance, age, veteran status, disability,
genetic information, or any other legally protected characteristic.
We encourage all to apply.For more information about how we collect
and store your personal data, please see our Privacy Statement
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Keywords: Labcorp Drug Development - USA, Dallas , Clinical Call Representative (PRN/Part-Time weekly, Healthcare , Dallas, Texas
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