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Integrations Practice Consultant Senior Medical Assistant

Company: UnitedHealth Group
Location: Dallas
Posted on: January 26, 2023

Job Description:

Do you have compassion and a passion to help others? Transforming healthcare and millions of lives as a result starts with the values you embrace and the passion you bring to achieve your life's best work.(sm)The Integration Practice Consultant (Sr. Medical Assistant) will provide supervision, training, leadership and support to acquired clinic staff to ensure established policies, procedures, and operating guidelines for WellMed are being followed. Works closely with acquired providers and operational partners, including training teams, to ensure successful clinic integration. Responsible for delivering high quality customer service and maintaining established quality control standards. The Senior Medical Assistant - Integration Practice Consultant is expected to solve problems and prioritize and organize work tasks with minimal direct supervision. Primary Responsibilities:

Travels to various assigned clinics to provide MA supervision, support and training in acquired clinics to support the integration processProvides supervision, support and serves as an on-going consultant resource to the acquired clinic to ensure performance goals are metEngages the providers and staff as an early adopter and mentor of the changes being implemented in the companyEngages integration team to provide appropriate resources for training, tools and support to the clinic team to reach desired optimal state of operationBuilds and maintains relationships across business groups and crossfunctional teams, including PSR's, MA's, RN/LVN's, APC's, Physicians and leadershipEnsures integration timelines are met in accordance with the approved project planSupervises and serves as a Integration practice consultant assisting clinical staff in defining and executing appropriate workflows based on introduction of new processesDemonstrates a subject matter expert knowledge of and ability to perform skills within the scope of a Certified Medical Assistant, including but not limited to, procedures, injections, screenings, EKGs and phlebotomy. Able to adjust to clinic activities that often vary from day to dayPerforms, supervises and trains the standard tasks associated with patient care with minimal oversight from supervisor:
Prepares charts prior to clinic sessions, ensures all specialist reports and test results are documented and available for physician review. Processes appropriate documents in an organized and accurate fashionRooms patients according to company standards, updates medication lists and completes screenings as indicatedRecords patient care documentation in the medical record accurately and in a timely mannerAssists the provider during patient visits, including documenting portions of the visit in the electronic medical record while the provider is examining the patient. Requires active listening and the ability to accurately capture the provider's instructionsPerforms, supervises, trains and coordinates patient care as directed by physicians, company standards and policies. Includes, but is not limited to, scheduling appointments, faxing prescriptions and calling patients after the visit to ensure the patient has been able to access car Utilizes Motivational Interview skills to assist patients in setting short term health goals and developing self-management skillsDemonstrates an ability to organize tasks and solve routine problems independently, works with Integrations Manager to solve more complex problemsOrganizes exam and treatment rooms, stocks and cleans rooms following the appropriate guidelines and provides training to the clinic staff and providers on these guidelinesMust maintain Medical Assistant and CPR certifications and keep current/validPerforms when required as a Clinic Integration ManagerAct as a supervisor, coach, teacher and role model to all of the clinic staff and providers being integrated by being an exemplar of the mission, values, culture and philosophy of the enterpriseProficient in eCW, and will rapidly develop a basic working knowledge of the acquisition EMRPerforms all other related duties as assignedYou'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications:
High school graduate or GED equivalentCurrent, valid nationally recognized Medical Assistant CertificationCurrent, valid BLS certification4+ years of experience as a Certified Medical AssistantKnowledge of medical terminology
ICD-10 and CPT codingComputer literacy and the ability to master new applications and electronic medical recordsExtensive travel throughout WellMed markets - approx. 90% travelThis position requires Tuberculosis screening as well as proof of immunity to Measles, Mumps, Rubella, Varicella, Tetanus, Diphtheria, and Pertussis through lab confirmation of immunity, documented evidence of vaccination, or a doctor's diagnosis of diseaseFull COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodationPreferred Qualifications:
Graduation from an accredited Medical Assistant programExperience with WellMed Care Model and processesAbility and willingness to work with a mature/senior population in healthcareBilingual (English/Spanish) verbal and written proficiencyAbility to react calmly and effectively in emergency situationsSolid interpersonal and customer service skillsExcellent written, verbal and communication skillsPhysical & Mental Requirements:
Ability to lift up to 25 poundsAbility to push or pull heavy objects using up to 25 pounds of forceAbility to stand for extended periods of timeAbility to use fine motor skills to operate equipment and/or machineryAbility to receive and comprehend instructions verbally and/or in writingAbility to use logical reasoning for simple and complex problem solvingOccasionally requires exposure to communicable diseases or bodily fluids To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employmentCareers with WellMed. Our focus is simple. We're innovators in preventative health care, striving to change the face of health care for seniors. We're impacting 550,000+ lives, primarily Medicare eligible seniors in Texas and Florida, through primary and multi-specialty clinics, and contracted medical management services. We've joined Optum, part of the UnitedHealth Group family of companies, and our mission is to help the sick become well and to help patients understand and control their health in a lifelong effort at wellness. Our providers and staff are selected for their dedication and focus on preventative, proactive care. For you, that means one incredible team and a singular opportunity to do your life's best work.(sm)WellMed was founded in 1990 with a vision of being a physician-led company that could change the face of healthcare delivery for seniors. Through the WellMed Care Model, we specialize in helping our patients stay healthy by providing the care they need from doctors who care about them. We partner with multiple Medicare Advantage health plans in Texas and Florida and look forward to continuing growth.Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Keywords: UnitedHealth Group, Dallas , Integrations Practice Consultant Senior Medical Assistant, Healthcare , Dallas, Texas

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