Integrations Practice Consultant Senior Medical Assistant
Company: UnitedHealth Group
Location: Dallas
Posted on: January 26, 2023
Job Description:
Do you have compassion and a passion to help others?
Transforming healthcare and millions of lives as a result starts
with the values you embrace and the passion you bring to achieve
your life's best work.(sm)The Integration Practice Consultant (Sr.
Medical Assistant) will provide supervision, training, leadership
and support to acquired clinic staff to ensure established
policies, procedures, and operating guidelines for WellMed are
being followed. Works closely with acquired providers and
operational partners, including training teams, to ensure
successful clinic integration. Responsible for delivering high
quality customer service and maintaining established quality
control standards. The Senior Medical Assistant - Integration
Practice Consultant is expected to solve problems and prioritize
and organize work tasks with minimal direct supervision. Primary
Responsibilities:
Travels to various assigned clinics
to provide MA supervision, support and training in acquired clinics
to support the integration processProvides supervision, support and
serves as an on-going consultant resource to the acquired clinic to
ensure performance goals are metEngages the providers and staff as
an early adopter and mentor of the changes being implemented in the
companyEngages integration team to provide appropriate resources
for training, tools and support to the clinic team to reach desired
optimal state of operationBuilds and maintains relationships across
business groups and crossfunctional teams, including PSR's, MA's,
RN/LVN's, APC's, Physicians and leadershipEnsures integration
timelines are met in accordance with the approved project
planSupervises and serves as a Integration practice consultant
assisting clinical staff in defining and executing appropriate
workflows based on introduction of new processesDemonstrates a
subject matter expert knowledge of and ability to perform skills
within the scope of a Certified Medical Assistant, including but
not limited to, procedures, injections, screenings, EKGs and
phlebotomy. Able to adjust to clinic activities that often vary
from day to dayPerforms, supervises and trains the standard tasks
associated with patient care with minimal oversight from
supervisor:
Prepares charts prior to clinic
sessions, ensures all specialist reports and test results are
documented and available for physician review. Processes
appropriate documents in an organized and accurate fashionRooms
patients according to company standards, updates medication lists
and completes screenings as indicatedRecords patient care
documentation in the medical record accurately and in a timely
mannerAssists the provider during patient visits, including
documenting portions of the visit in the electronic medical record
while the provider is examining the patient. Requires active
listening and the ability to accurately capture the provider's
instructionsPerforms, supervises, trains and coordinates patient
care as directed by physicians, company standards and policies.
Includes, but is not limited to, scheduling appointments, faxing
prescriptions and calling patients after the visit to ensure the
patient has been able to access car Utilizes Motivational Interview
skills to assist patients in setting short term health goals and
developing self-management skillsDemonstrates an ability to
organize tasks and solve routine problems independently, works with
Integrations Manager to solve more complex problemsOrganizes exam
and treatment rooms, stocks and cleans rooms following the
appropriate guidelines and provides training to the clinic staff
and providers on these guidelinesMust maintain Medical Assistant
and CPR certifications and keep current/validPerforms when required
as a Clinic Integration ManagerAct as a supervisor, coach, teacher
and role model to all of the clinic staff and providers being
integrated by being an exemplar of the mission, values, culture and
philosophy of the enterpriseProficient in eCW, and will rapidly
develop a basic working knowledge of the acquisition EMRPerforms
all other related duties as assignedYou'll be rewarded and
recognized for your performance in an environment that will
challenge you and give you clear direction on what it takes to
succeed in your role as well as provide development for other roles
you may be interested in.Required Qualifications:
High school graduate or GED
equivalentCurrent, valid nationally recognized Medical Assistant
CertificationCurrent, valid BLS certification4+ years of experience
as a Certified Medical AssistantKnowledge of medical terminology
ICD-10 and CPT codingComputer
literacy and the ability to master new applications and electronic
medical recordsExtensive travel throughout WellMed markets -
approx. 90% travelThis position requires Tuberculosis screening as
well as proof of immunity to Measles, Mumps, Rubella, Varicella,
Tetanus, Diphtheria, and Pertussis through lab confirmation of
immunity, documented evidence of vaccination, or a doctor's
diagnosis of diseaseFull COVID-19 vaccination is an essential job
function of this role. Candidates located in states that mandate
COVID-19 booster doses must also comply with those state
requirements. UnitedHealth Group will adhere to all federal, state
and local regulations as well as all client requirements and will
obtain necessary proof of vaccination, and boosters when
applicable, prior to employment to ensure compliance. Candidates
must be able to perform all essential job functions with or without
reasonable accommodationPreferred Qualifications:
Graduation from an accredited Medical
Assistant programExperience with WellMed Care Model and
processesAbility and willingness to work with a mature/senior
population in healthcareBilingual (English/Spanish) verbal and
written proficiencyAbility to react calmly and effectively in
emergency situationsSolid interpersonal and customer service
skillsExcellent written, verbal and communication skillsPhysical &
Mental Requirements:
Ability to lift up to 25
poundsAbility to push or pull heavy objects using up to 25 pounds
of forceAbility to stand for extended periods of timeAbility to use
fine motor skills to operate equipment and/or machineryAbility to
receive and comprehend instructions verbally and/or in
writingAbility to use logical reasoning for simple and complex
problem solvingOccasionally requires exposure to communicable
diseases or bodily fluids To protect the health and safety of our
workforce, patients and communities we serve, UnitedHealth Group
and its affiliate companies require all employees to disclose
COVID-19 vaccination status prior to beginning employment. In
addition, some roles and locations require full COVID-19
vaccination, including boosters, as an essential job function.
UnitedHealth Group adheres to all federal, state and local COVID-19
vaccination regulations as well as all client COVID-19 vaccination
requirements and will obtain the necessary information from
candidates prior to employment to ensure compliance. Candidates
must be able to perform all essential job functions with or without
reasonable accommodation. Failure to meet the vaccination
requirement may result in rescission of an employment offer or
termination of employmentCareers with WellMed. Our focus is simple.
We're innovators in preventative health care, striving to change
the face of health care for seniors. We're impacting 550,000+
lives, primarily Medicare eligible seniors in Texas and Florida,
through primary and multi-specialty clinics, and contracted medical
management services. We've joined Optum, part of the UnitedHealth
Group family of companies, and our mission is to help the sick
become well and to help patients understand and control their
health in a lifelong effort at wellness. Our providers and staff
are selected for their dedication and focus on preventative,
proactive care. For you, that means one incredible team and a
singular opportunity to do your life's best work.(sm)WellMed was
founded in 1990 with a vision of being a physician-led company that
could change the face of healthcare delivery for seniors. Through
the WellMed Care Model, we specialize in helping our patients stay
healthy by providing the care they need from doctors who care about
them. We partner with multiple Medicare Advantage health plans in
Texas and Florida and look forward to continuing growth.Diversity
creates a healthier atmosphere: OptumCare is an Equal Employment
Opportunity/Affirmative Action employers and all qualified
applicants will receive consideration for employment without regard
to race, color, religion, sex, age, national origin, protected
veteran status, disability status, sexual orientation, gender
identity or expression, marital status, genetic information, or any
other characteristic protected by law.OptumCare is a drug-free
workplace. Candidates are required to pass a drug test before
beginning employment.
Keywords: UnitedHealth Group, Dallas , Integrations Practice Consultant Senior Medical Assistant, Healthcare , Dallas, Texas
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