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Housekeeping Manager

Company: The Highland Dallas
Location: Dallas
Posted on: April 10, 2021

Job Description:

Overview

To ensure Housekeeping Department cleans and maintains guest rooms and public space in accordance with client/guest expectations and HEI Standards of Product and Service.
Responsibilities


-Oversees staff of room attendants, house persons, and inspectors by conducting daily and monthly meetings, inspecting staff work and giving guidance so that deficiencies are corrected and standards are met.
-Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline when appropriate.
-Arrange staff work schedules, determining days off, insuring staffing levels are based on occupancy and/or any current or anticipated projects. Submits payroll records, correcting errors to insure pay is on time and includes any purchased rooms, extra cleanup, cots, etc.
-Maintain and reviews computerized records for budgeting and forecasting of department expenses as well as inspection scores for housekeepers.
-Communicate both verbally and in writing to provide clear direction to staff.
-Comply with attendance rules and be available to work on a regular basis.
-Perform any other job related duties as assigned.
About Us

The Highland Dallas is upscale yet thoroughly unstuffy ambiance and service. Sophisticated luxury merged with a casual, live-in-the-moment spirit; all created to delight passionate travelers seeking a unique adventure with every stay. Think of us as "high end without a trace of highbrow." We are seeking associates who are passionate about exceeding guest expectations, playing as a team, and the art of hospitality. We offer our associates competitive benefits including hotel discounts for Hilton and HEI Hotels, on site complimentary parking, one complimentary meal per shift, discounted public transportation options, discounted dining at Knife Restaurant, and medical/dental/vision/401K.We value U.S. military experience and invite all qualified military candidates to apply.

Keywords: The Highland Dallas, Dallas , Housekeeping Manager, Hospitality & Tourism , Dallas, Texas

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