Housekeeping Manager
Company: The Highland Dallas
Location: Dallas
Posted on: April 10, 2021
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Job Description:
Overview
To ensure Housekeeping Department cleans and maintains guest rooms
and public space in accordance with client/guest expectations and
HEI Standards of Product and Service.
Responsibilities
-Oversees staff of room attendants, house persons, and inspectors
by conducting daily and monthly meetings, inspecting staff work and
giving guidance so that deficiencies are corrected and standards
are met.
-Interview, hire, train, recommend performance evaluations, resolve
problems, provide open communication and recommend discipline when
appropriate.
-Arrange staff work schedules, determining days off, insuring
staffing levels are based on occupancy and/or any current or
anticipated projects. Submits payroll records, correcting errors to
insure pay is on time and includes any purchased rooms, extra
cleanup, cots, etc.
-Maintain and reviews computerized records for budgeting and
forecasting of department expenses as well as inspection scores for
housekeepers.
-Communicate both verbally and in writing to provide clear
direction to staff.
-Comply with attendance rules and be available to work on a regular
basis.
-Perform any other job related duties as assigned.
About Us
The Highland Dallas is upscale yet thoroughly unstuffy ambiance and
service. Sophisticated luxury merged with a casual,
live-in-the-moment spirit; all created to delight passionate
travelers seeking a unique adventure with every stay. Think of us
as "high end without a trace of highbrow." We are seeking
associates who are passionate about exceeding guest expectations,
playing as a team, and the art of hospitality. We offer our
associates competitive benefits including hotel discounts for
Hilton and HEI Hotels, on site complimentary parking, one
complimentary meal per shift, discounted public transportation
options, discounted dining at Knife Restaurant, and
medical/dental/vision/401K.We value U.S. military experience and
invite all qualified military candidates to apply.
Keywords: The Highland Dallas, Dallas , Housekeeping Manager, Hospitality & Tourism , Dallas, Texas
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