Team Leader

Company: Compass
Location: Dallas
Posted on: May 16, 2022

Job Description:

Job Description Position Title: Lead Customer Service Representative Schedule: (Monday-Friday) Compass is hiring a Customer Service Representative to manage customer queries and assist customers on a daily basis. In this position, the Representative will also be asked to process orders, modifications, and route customers across a number of communication channels. To do well in this role you need to have great communication skills, strong interpersonal skills, and a professional demeanor. If you love speaking with and helping others, this could be the position you---ve been waiting for Articulate, highly-skilled Customer Service Representatives will be interested in this position if they love building solid customer relationships. Customer Service Representative Responsibilities Speak with customers responding to general inquiries, updating account information, or troubleshooting as needed Process sales transactions for new customers Support business development and client referral goals by actively cross-selling and referring customers Offer friendly, accurate customer service in a timely fashion Keep accurate records of customer accounts Provide exceptional customer service to all customers Provide superior customer service with all customer interactions Customer Service Representative Requirements and Recommendations -- All applicants must have access to reliable transportation -- Customer-oriented experience (retail, hospitality, etc. experience) is required -- Candidates should be comfortable working independently and as part of a team -- Consistently able to maintain a professional demeanor when speaking with or corresponding with customers -- Computer proficiency -- Troubleshooting and conflict resolution skills -- Full time availability preferred Please respond or submit your r--sum-- to begin the application process Company Description Compass is the single resource for all your small business needs. We specialize in organizing and executing your business---s financial and accounting needs so that you can focus on building your venture.

Keywords: Compass, Dallas , Team Leader, Hospitality & Tourism , Dallas, Texas