Hotel Guest Service Agent

Company: Spring Hill Suites Dallas Northwest Hwy I35/Stemmo
Location: Dallas
Posted on: November 26, 2022

Job Description:

Our Newly renovated Springhill Suites is hiring Prior to re-opening. The Hotel is not currently open. This is a wonderful oppertunity to get in on the ground floor!

A certain amount of flexibility is required as Hotels are open 24/7

As a Front Desk Associate, you would be responsible for assisting our guests with the highest level of customer service.

Some responsibilities include but are not limited to:
* Assist fellow co-workers and Front Office leadership with the checking in and checking out of guests.
* Respond to guest inquiries and in a timely, friendly and efficient manner
* Provide driving directions to guests to local destinations
* Ensure a high level of product knowledge of the hotel, including, but not limited to, directions, hours of outlet operation, hotel services, hotel events and local and community events and attractions
* Assist fellow team members and other departments wherever necessary to maintain positive working relationships
* Provide or obtain accurate information
* Have fun!

Must be able to pass Drug and Background Screening

Job Types: Full-time, Part-time

Pay: $14.00 - $15.00 per hour

Benefits:
* Employee discount
* Health insurance
* Referral program
Schedule:
* 8 hour shift
* Day shift
* Holidays
* Night shift
* Weekend availability

COVID-19 considerations:
Currently vaccinated guests and team members are not required to wear face coverings, but are encouraged to do so. Sanitization policies are in place

Ability to commute/relocate:
* Dallas, TX 75220: Reliably commute or planning to relocate before starting work (Required)

Experience:
* Hotel experience: 1 year (Preferred)

Work Location: One location%58047475%

Keywords: Spring Hill Suites Dallas Northwest Hwy I35/Stemmo, Dallas , Hotel Guest Service Agent, Hospitality & Tourism , Dallas, Texas