Customer Service Associate
Company: Fidelity Investments
Location: Dallas
Posted on: November 26, 2022
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Job Description:
Job Description:
Please Note: We are currently interviewing for the 4/10/2023
class
Are you ready to Launch into a career at Fidelity?
If so, please consider joining our customer service team in
Westlake, TX. This role requires a consistent balance of remote and
on-site participation in our Westlake office. Please be mindful of
commute distance when considering applying.
Our Career Development experience is a springboard to an amazing
career in which you change the lives of customers! Along with the
Fidelity benefits and support we provide; it could change yours as
well. Here are a few featured benefits (not all benefits are
listed) Maternal and Parental Leave, Tuition Reimbursement, Student
Loan Assistance, 401(K) with match, Health Insurance, Dental
Insurance, Vision Insurance, Disability Insurance, Paid Time off,
Commuter Benefit Program, Backup Dependent Care, Charitable match,
Concierge Services, Wellness Program, and Fitness
Reimbursement.
In this Customer Service role, you will help customers feel more
confident, make clearer decisions, and achieve their own financial
dreams . You'll assist with a broad range of needs including
answering questions about their account balance and helping to make
withdrawals, transfer funds, or find resources. We commit to
investing in you by strengthening your skills, experiences and
connections that will help advance your career at Fidelity.
The Customer Service role is similar to Entry Level Customer
Service, Call Center Representative, Customer Service
Representative and Customer Support Representative roles.
How it works
Click to learn more about Training Opportunities at Fidelity (opens
in a new tab) and how we support our associates
Certifications:
Company Overview
Fidelity Investments is a privately held company with a mission to
strengthen the financial well-being of our clients. We help people
invest and plan for their future. We assist companies and
non-profit organizations in delivering benefits to their employees.
And we provide institutions and independent advisors with
investment and technology solutions to help invest their own
clients' money.
Join Us
At Fidelity, you'll find endless opportunities to build a
meaningful career that positively impacts peoples' lives, including
yours. You can take advantage of flexible benefits that support you
through every stage of your career, empowering you to thrive at
work and at home. Honored with a Glassdoor Employees' Choice Award
, we have been recognized by our employees as a Best Place to Work
in 2022. And you don't need a finance background to succeed at
Fidelity-we offer a range of opportunities for learning so you can
build the career you've always imagined.
At Fidelity, our goal is for most people to work flexibly in a way
that balances both personal and business needs with time onsite and
offsite through what we're calling " Dynamic Working ."
We invite you to Find Your Fidelity at .
Fidelity Investments is an equal opportunity employer. We believe
that the most effective way to attract, develop and retain a
diverse workforce is to build an enduring culture of inclusion and
belonging.
Fidelity will reasonably accommodate applicants with disabilities
who need adjustments to participate in the application or interview
process. To initiate a request for an accommodation, contact the HR
Accommodation Team by sending an email to , or by calling , prompt
2, option 3.
We welcome those with experience in jobs such as Bookkeeper,
Residential Real Estate Agent, and Accounting Manager and others in
the Accounting and Finance to apply.
Keywords: Fidelity Investments, Dallas , Customer Service Associate, Hospitality & Tourism , Dallas, Texas
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