Restaurant General Manager - Multiple Locations

Company: Cowboy Chicken
Location: Dallas
Posted on: January 26, 2023

Job Description:

Job Benefits:

• Longevity
• Location Flexibility
• Insurance Benefits
• PTO/ Sick Leave
• Referral Program
• Opportunities for Advancement
• Cultivation
• Privately Owned Company Job Title: General ManagerDepartment: OperationsJob Summary: The General Manager is responsible for all aspects including sales, profitability, customer service, operations, recruiting, marketing; hands-on day to day activities and operations of the restaurant, assisting in guiding the team to create a positive guest experience, ensuring the successful implementation of Cowboy Chicken initiatives and programs, assist in achieving or exceeding all established financial sales and profitability plan, all banking, and administrative responsibilities.Key Duties/Responsibilities:
  • Ensure your team provides outstanding service and satisfied guests
  • Set and meet restaurant goals for service, operations and financial results
  • Implement restaurant controls, especially cash and inventory
  • Maintains appropriate staffing and prepares weekly schedules
  • Developing the team members are following Cowboy Chicken Operational Standards while providing an outstanding customer experience for our guests.
  • Monitor and reinforce safety procedures
  • Provide leadership to the restaurant team to consistently meet standards of superior guest service, quality and cleanliness while embracing the Cowboy Chicken culture , beliefs and values to adhere to and grow the mission and vision
  • Accountable for the proper staffing and development of the restaurant with qualified personnel and employees who are trained and developed properly
  • Accountable for administering all paperwork in a timely manner.
  • Accountable for analyzing profit and loss statements and in meeting established sales plan for unit.
  • Actively participates in Catering and Local Restaurant Marketing in local trade area
  • Maintains awareness and participation in community affairs to take advantage of sales and public relations opportunities
  • Ensure the restaurant is in full compliance to all local, state and federal regulations to include health regulations, hour and wage regulations, age restrictions, fair employment practices, ADA, OSHA and any other appropriate regulations required for the legal operation of the business
  • Ensure knowledge, adherence and enforcement of all Cowboy Chicken Policies and Procedures
  • Utilize daily systems to run a great restaurant, especially accurate projections and great schedules
  • Maintains and records accurate inventory
  • Understands, enforces and adheres to all company policies and procedures.
  • Assists in maintaining all company operations standards and compliance.
  • Ensures the profitability of business by operating within established guidelines and requirements for food cost, labor, controllable, utilities and sales growth
  • Coordinate and implement current operations game plans and company initiatives in a profitable and timely manner
  • Accountable for the continuous training and development of the restaurant Assistant Manager and Shift Managers
  • Represents Cowboy Chicken in a professional, positive manner at all times.
  • Communicates effectively any and all issues that may impact our business
  • Maintains restaurant equipment in full working order and communicates problems immediately
  • Delivers consistent, high quality products daily, every shift.
  • Performs other duties as assignedPosition Qualifications/Functional Skills:
    • Must have a valid driver s license and proof of valid insurance
    • Must be able to work a minimum of 50 55 hours per week. Must be available to work a flexible shift including weekends
    • Knowledge of all restaurant policies, practices and operational and human resources procedures
    • Excellent interpersonal skills and the ability to interact professionally with individuals at all levels, both internally and externally
    • Knowledge of profit and loss statements
    • Ability to implement policies and procedures
    • Skilled in developing employees by coaching, counseling, and building strong work habits
    • Continuously working to improve customer satisfaction
    • Knowledge of recruiting and interviewing potential team members
    • Ability to supervise others
    • Manage conflict resolution.
    • Create and maintain a positive work environmentEducation, Experience, and Certifications:
      • High School Diploma or GED required.
      • Must have (1) year of General Manager experience working in the restaurant industry
      • Successfully complete all training and make a passing score on all applicable testMust be 21 years of age and pass a Background Check. Associated topics: bakery manager, director, frontend, general manager, gm, grocery store manager, operations, partner, produce manager, restaurant manager

Keywords: Cowboy Chicken, Dallas , Restaurant General Manager - Multiple Locations, Hospitality & Tourism , Dallas, Texas