CUSTOMER SERVICE

Company: Auto-Fit Inc
Location: Dallas
Posted on: March 19, 2023

Job Description:

JOB TITLE: Customer Service / Sales Associate EMPLOYER: AutoFit Inc.DEPARTMENT: SalesREPORTS TO: Sales Manager
CUSTOMER SERVICE DUTIES AND RESPONSIBILITIES:

• Providing a superior customer service experience to all walk-in contact and phone contact customers
• Generates and develops new business to meet specified production goals.
• Maintains and nurtures existing client relationships.
• Responds to all inquiries and requests in a timely and professional manner.
• Understands and communicates information regarding company products, services, policies, and procedures to new and existing clients.
• Possesses and maintains thorough knowledge of auto body parts and automotive industry product information.
  • Performs other related duties as assigned by management. CUSTOMER SERVICE QUALIFICATIONS:
    • High School Diploma/GED equivalent required.
    • Bilingual, in English, and Spanish.
    • Customer service background.
    • Prior automotive experience and knowledge of automotive parts preferred.
    • Must be a self-starter and proactive.
    • Commitment to excellence and high standards.
    • Excellent written and verbal communication skills.
    • Good judgment with the ability to make timely and sound decisions
    • Creative, flexible, and innovative team player
    • Strong organizational skills; able to manage priorities and workflow.
    • Proficient in Microsoft Office.CUSTOMER SERVICE PHYSICAL DEMANDS AND WORK ENVIRONMENT:
      • Occasionally required to stand and walk
      • Continually required to sit
      • Continually required to utilize hand and finger dexterity
      • Continually required to talk or hear
      • Continually utilize visual acuity to use a keyboard
      • Occasionally required to lift/push/carry items up to 50 pounds CUSTOMER SERVICEJOB TYPE:
        • Full-time
        • Commission CUSTOMER SERVICE SCHEDULE:
          • Store Hours: Monday-Friday 8 AM-5:30 PM, Saturday 8 AM-4 PM
          • Require working some Saturdays.CUSTOMER SERVICE PAY:
            • Hourly wage and commission CUSTOMER SERVICE BENEFITS
              • Health insurance
              • Vision insurance
              • Dental Insurance
              • Accident Emergency Treatment Benefit
              • PTO, sick days, and vacation days
              • 401K
                
                
                
                PI208089683

Keywords: Auto-Fit Inc, Dallas , CUSTOMER SERVICE, Hospitality & Tourism , Dallas, Texas