Operations Supervisor - Transportation (Supply Chain/Logistics)- 1st Shift
Company: Penske Logistics
Location: Coppell
Posted on: November 18, 2023
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Job Description:
Are you an energetic and team-oriented leader focused on
commitment to customers, dedication to excellence and innovation?
Do you have a proven ability to supervise processes as well as
activities and tasks? Do have a demonstrated ability and desire to
succeed, grow, learn, and apply new skills? Do you have a proven
record to motivate, engage, coach, and communicate with team
members? Do you have a demonstrated ability to drive process
improvement and lead change? Penske Logistics is seeking a proven
leader with relevant experience and skills to join our team of
transportation and logistics professionals. We are seeking a
candidate to supervise drivers at one of our locations. The
Operations Supervisor provides direction at a single location,
leading staff to ensure customer requirements are achieved while
meeting our Penske goals and objectives. In this role, Operations
Supervisors will be bonus eligible based on their performance and
location performance. Operations Supervisor could earn up to 12% of
their base for Max Performance. Position Summary: Provide
operational leadership to individual contributors and hourly
workforce to ensure the execution of daily tasks and activities
including driver deliveries, loading/unloading of trailers, and
customer service operations in a manner consistent with company
services and cost objectives. Supervises most processes directly
including workforce and equipment scheduling. Responsible for
making corrective action and disciplinary decisions up to written
warning level. Involved in the hiring process and customer meetings
as necessary. High-level requirements - Direct driver contact,
Dispatch Supervisor - Responsible for the daily/weekly maintaining
of pallet tracking (where applicable), audit of driver logs and
trip reports, log and driver file DOT requirements tracking.
Liaison for internal customer support. Track all return goods as
directed by the customer for close out of returns from the private
fleet. Work Schedule/Shift - Tuesday through Saturday 2am-11am
Major Responsibilities: People • Establish and sustain that all
supervisors and associates are trained and competent and understand
how their work relates to the customers' business objectives •
Establish and sustain that performance standards are communicated
that are specific and measurable • Interview hourly associates and
provide recommendations for hire • Monitor attendance,
productivity, and other performance standards and provide coaching
and counseling to associates • Motivate and engage associates by
focusing on team accomplishments and recognition Operations •
Supervise logistics operations including customer service, freight
loading and unloading, dispatch and proper documentation and
procedure control • Various office and administrative duties, which
may include handling accounts payable/receivable and collections,
payroll, fuel reconciliation, office supplies, billing, maintaining
database and miscellaneous reporting • Audit of logs and trip
reports and other DOT reporting, maintain of files, customer
service interaction, resolution of driver equipment requests and
pallet tracking. • Maintenance and distribution of route books,
daily interface with drivers, assist with driver coverage of
vacation and overflow freight • Involve Safety team as required by
location • Prioritize workload and have flexibility to adjust based
on position requirements • Conduct team meetings • Evaluate and
recommend changes in preferred work methods to increase
productivity of dispatch operations. Assist in new associate
training • Provide relief coverage for operational duties when
associates utilize time-off or are absent from the shift • Have a
thorough working knowledge of the site's operating systems in order
to ensure operational compliance and correct exception resolution •
Complete all necessary records and reports in a timely and accurate
fashion Finance • Ensure compliance with financial policies &
procedures such as tracking MPG, returns, damages, etc. •
Understand the relationship between decision-making and
profitability • Closely manage associates' working hours and
activities to minimize overtime and to meet or exceed productivity
targets Safety • Ensure day-to-day management and associate
activities are aligned with the location safety strategy • Provide
associates with communication, training, feedback, and direction to
ensure safe performance • Ensure compliance with all applicable
regulatory agencies and company policies and procedures • Conduct
safety observations Growth / Customer Experience • Understand the
location-specific customer goals & objectives and work to meet and
exceed these expectations daily • Ensure the customer knows that we
are committed to helping them meet their objectives • Determine
areas that could benefit from Continuous Improvement efforts
Fleet/Assets • Properly plan work assignments to ensure effective
use of fleet equipment • Work with hourly associates to ensure they
understand safe and efficient operation of equipment • Work with
vendors to ensure equipment is maintained • Work with Penske Truck
Leasing to ensure schedule of preventative maintenance is complete
• Other projects and tasks as assigned by supervisor
Qualifications: • 2 - 4 years related functional experience • High
School Diploma or equivalent required • Bachelor's Degree preferred
• Must have ability to connect and build rapport and relationships
with associates and external customers at all levels • Must have
ability to work efficiently with time management and organizational
skills • Strong written/oral communication skills and the ability
to actively listen are required • Ability to manage through a
problem and think and make decisions independently • Ability to
drive process improvement and lead change • Advanced computer
skills including Microsoft Word, Excel, Outlook and PowerPoint
required • Must demonstrate ownership & responsibility to run the
operation with a sense of urgency • DOT and dispatching experience
preferred for dedicated contract carriage • Regular, predictable,
full attendance is an essential function of the job • Willingness
to travel as necessary, work the required schedule, work at the
specific location required, complete Penske employment application,
submit to a background investigation (to include past employment,
education, and criminal history) and drug screening required.
Physical Requirements: The physical and mental demands described
here are representative of those that must be met by an associate
to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions. The associate will
be required to: read; communicate verbally and/or in written form;
remember and analyze certain information; and remember and
understand certain instructions or guidelines. While performing the
duties of this job, the associate may be required to stand, walk,
and sit. The associate is frequently required to use hands to
touch, handle, and feel, and to reach with hands and arms. The
associate must be able to occasionally lift and/or move up to
25lbs/12kg. Specific vision abilities required by this job include
close vision, distance vision, peripheral vision, depth perception
and the ability to adjust focus. Penske is an Equal Opportunity
Employer. Job Category: Logistics/Supply Chain Job Family:
Operations Address: 501 Southwestern Blvd Suite 160 Primary
Location: US-TX-Coppell Employer: Penske Logistics LLC Req ID:
2329337 Date posted: 11/17/2023
Keywords: Penske Logistics, Dallas , Operations Supervisor - Transportation (Supply Chain/Logistics)- 1st Shift, Hospitality & Tourism , Coppell, Texas
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