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Senior Change Analyst, M&A Integration - Business Technology

Company: Salesforce.com, Inc
Location: Dallas
Posted on: November 22, 2021

Job Description:

_To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts._**Job Category**Products and Technology**Job Details**Salesforce Business Technology is seeking a Senior Change Analyst to join our M Integration Experience team, focusing on Go-to-Market (GTM) integration projects. Our team collaborates with cross-functional teams at Salesforce to drive and deliver amazing change management & enablement programs, ensuring that our Go-to-Market business teams successfully transition to new Lead-to-Cash (L2C) and Post-Sales systems and processes.At Salesforce, Mergers and Acquisitions play an important role in fueling growth and innovation. Our team is hiring to meet the increasing demands to integrate new business clouds (Tableau, Slack, future new cloud acquisitions) efficiently into our core sales and revenue business processes.In this position, the Senior Change Analyst will support end-to-end planning and execution of high complexity change management programs to address the impacts of GTM systems integrations. This role requires collaboration with matrixed teams across Salesforce and the acquired business. The Senior Change Analyst should enjoy working in a fast-paced environment, partnering with cross-functional teams to support the development and delivery of the change management solution, ensuring positive outcomes for our business stakeholders. You will draw on your project management skills, creative communication skills, and training development skills to analyze information and present content effectively.**Here's what the Senior Change Analyst will be doing:**+ Supporting the Change Management workstream for Business Technology's (BT) Go-to-Market systems integration programs, working with partners across BT and impacted business teams to deliver successful enablement+ Contributing to the execution of the change management plan to facilitate a successful transition, including stakeholder engagement, drafting communications, and developing role-based training+ Developing templates and workstream deliverables, including impact assessments and stakeholder analyses to document how technology changes will impact each business team and role+ Drafting, coordinating, and deploying targeted communications, trainings, and question & answer channels to build awareness, knowledge, and skills with stakeholders+ Helping to execute the end-to-end change management program, applying project management skills to identify and mitigate risks/issues as they arise+ Collecting and reporting on Change Management workstream metrics to evaluate success+ Proactively identifying and implementing improvements to the change management methodology and playbook**Here's what we're seeking:**+ Change Management Expertise: Demonstrated experience executing core components of change management programs, including communications, training, and stakeholder engagement. Grounded in change management principles, methodologies, tools, and leading-edge practices.+ 2+ years of applied change management, communications, and/or training experience in management consulting or industry+ Project Management Skills: Proven track record of supporting change management programs for complex, enterprise-wide, and transformational technology initiatives. Effective in making sound business decisions, flexing/adapting approach, and being proactive. Ability to work well under deadlines and juggle multiple priorities. Strong attention to detail and time management skills.+ Technology Fluency: Proven ability to thrive in technical environments. Implementations of Salesforce products and experience with Sales Cloud, Service Cloud, and/or Tableau a plus.+ Interpersonal Skills: Ability to articulate ideas clearly and succinctly, and use strong communication skills to build trust with stakeholders.+ Demonstrates the Salesforce values of Trust, Growth, Innovation, and Equality**Other Skills / Requirements:**+ Four-year undergraduate degree or directly relevant experience+ 2+ years experience in consulting, corporate development, or functional domain+ Strong technology background with working knowledge of Salesforce's preferred collaboration platforms (Google Suite, Quip, Slack, Smartsheet)+ Salesforce.com organization and product knowledge preferred+ M/Go-To-Market experience preferred: Basic understanding of the acquisition lifecycle, integration planning, and assessing impacts to people/process/technology. Understanding of the Sales lifecycle and associated systems.**This role is Office-Flex (-1-3 days/wk in office) or Fully Remote.*****LI-Y****Accommodations**If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form (https://careers.mail.salesforce.com/accommodations-request-form) .**Posting Statement**At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesforce.com (http://salesfore.com/) or Salesforce.org .Salesforce welcomes all.Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world.Salesforce is built on a set of four core values: Trust, Customer Success, Innovation, and Equality. By making technology more accessible, we're helping create a future with greater opportunity and equality for all. This has taken our company to great heights, including being ranked by Fortune as one of the "Most Admired Companies in the World" and one of the "100 Best Companies to Work For" eleven years in a row, and named "Innovator of the Decade" and one of the "World's Most Innovative Companies" eight years in a row by Forbes.There are those who choose to work with the best and brightest. And then, there are those who want to do more than just a job. They are the ones improving lives, not only their careers. Having an impact now instead of later. Doing something that's so much bigger than themselves, an industry, and their company.We believe everyone can be a Trailblazer. Join Salesforce and discover a future of new opportunities.

Keywords: Salesforce.com, Inc, Dallas , Senior Change Analyst, M&A Integration - Business Technology, IT / Software / Systems , Dallas, Texas

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